Questions or stories about home insurance, renter's insurance,liability issues, and Airbnb's host guarantee

About government and Airbnb policies on Service animals. Advice for hosts on how to deal with guests who have service animals.

This board covers facets of buying or renting both investment properties and the hosts' primary residence when used for Airbnb renting.

Ethical issues involved with hosting as well as issues having to do with privacy and data protection regulations in the GDPR

This is the place to ask questions about how to use the Airbnb website, finding things on the website, finding everything on your account (eg how to set min/max stay, terms, block out calendar), and how to respond to inquiries, reservation requests, do preapprovals, etc. Also this board covers Airbnb rules and terms for use.

Sub-boards: Search Ranking, Standard pricing, Event pricing

All about payments

Everything to do with guest being able to get into your listing, both at arrival and during the stay. Lost keys and lockout issues.

Discussions about managing guests during their stay -- communication, dealing with problems and complaints

For all issues pertaining to star ratings or reviews

For all issues pertaining to reservation cancellations, changes or refunds, as well as discount issues (eg guest requesting discount, you wanting to offer discount)

Sub-board: Reservation changes

Posts about house rules: questions, answers, and curiosities

How to best set up utilities and wifi. Guest's use or overuse of your utilities.

Extra services that hosts may or may not want to offer to guests

Questions and advice about cleaning your listing, decorating or doing interior design at your listing

This is a board to learn about/discuss cultural issues pertaining to guests or hosts, and to compare and contrast sensitive vs less sensitive ways of discussing these issues

various considerations in using a property manager to run your Airbnb rental

What if the guest doesn't return at a normal hour? Are they safe?

Sleeping arrangements discussions when you have several guests

Issues having to do with long term rentals (over 30 days)

Issues about federal, state and local income tax, business tax, Transient Occupancy Tax and any other tax issues!

Having questions/problems in contacting Airbnb or working with Airbnb Customer service?

Are you having difficulty working with Airbnb -- need help finding the right department? Not getting a response? Post here.