Board Threads Posts Last Post
No New Posts How-to-Host Issues

General discussion on advice, suggestions, best practices for hosting including advertising your listing, screening guests, working professionally with guests, keeping your boundaries intact. Also, issues hosts have with their neighbors.

Sub-boards: Rental Agreements and Contracts, Adapting your Business to Airbnb policies, Getting renters, Communications with guests, THe screening process, Security Deposit, Verified ID, Third Party Bookings and/or guest profile issues, Setup of your listing

244 418 How to avoid squatters
by High Priestess
Mar 22, 2020 22:00:19 GMT
No New Posts insurance, Liability and Host Guarantee

Questions or stories about home insurance, renter's insurance,liability issues, and Airbnb's host guarantee

33 47 Boy almost drowns at Phoenix host liable?
by High Priestess
Aug 20, 2019 14:58:13 GMT
No New Posts Service Animals

About government and Airbnb policies on Service animals. Advice for hosts on how to deal with guests who have service animals.

4 4 More service animal threads under this board ...
by High Priestess
Jan 1, 2020 18:27:15 GMT
No New Posts Buying or Renting Properties to use for Airbnb renting

This board covers facets of buying or renting both investment properties and the hosts' primary residence when used for Airbnb renting.

7 10 How to run an Airbnb in Vacation area
by High Priestess
Jun 18, 2019 13:51:21 GMT
No New Posts Ethics of hosting, Privacy and GDPR

Ethical issues involved with hosting as well as issues having to do with privacy and data protection regulations in the GDPR

5 5 How random people can hack your Airbnb privacy
by High Priestess
Sept 17, 2018 4:53:40 GMT
No New Posts Help on using AIrbnb website, your Airbnb account and listing

This is the place to ask questions about how to use the Airbnb website, finding things on the website, finding everything on your account (eg how to set min/max stay, terms, block out calendar), and how to respond to inquiries, reservation requests, do preapprovals, etc. Also this board covers Airbnb rules and terms for use.

Sub-boards: Search Ranking, Standard pricing, Event pricing

47 76 Does having a resolution claim downgrade you in search?
by High Priestess
Sept 14, 2018 3:58:32 GMT
No New Posts Payments

All about payments

3 3 Avoiding chargebacks
by High Priestess
Apr 27, 2019 14:33:06 GMT
No New Posts Check in, locks, guest access to house

Everything to do with guest being able to get into your listing, both at arrival and during the stay. Lost keys and lockout issues.

3 12 Guest arrives but doesn't have full payment
by helgaparis
Oct 31, 2016 18:38:07 GMT
No New Posts Management of guest during their stay

Discussions about managing guests during their stay -- communication, dealing with problems and complaints

9 14 Noise Awareness tech eg partysquashers
by High Priestess
Apr 2, 2019 20:04:10 GMT
No New Posts Check out, items left behind

5 5 What guests should know to do when they depart....
by High Priestess
Oct 25, 2019 1:54:35 GMT
No New Posts Ratings and reviews issues - 1 Viewing

For all issues pertaining to star ratings or reviews

95 179 How to edit reviews
by High Priestess
May 12, 2020 18:43:33 GMT
No New Posts Reservation Cancellation, Change, Discount or Refund Issues

For all issues pertaining to reservation cancellations, changes or refunds, as well as discount issues (eg guest requesting discount, you wanting to offer discount)

Sub-board: Reservation changes

40 95 Reservation treated like brand new booking
by High Priestess
Nov 21, 2019 16:23:02 GMT
No New Posts House Rules

Posts about house rules: questions, answers, and curiosities

37 74 You could be called creepy for your house rules....
by High Priestess
Aug 5, 2019 4:02:18 GMT
No New Posts Utiliites

How to best set up utilities and wifi. Guest's use or overuse of your utilities.

10 19 Internet issues
by High Priestess
Mar 10, 2019 5:26:16 GMT
No New Posts Extra services

Extra services that hosts may or may not want to offer to guests

10 12 Bike rentals
by High Priestess
Aug 11, 2017 15:07:49 GMT
No New Posts Cleaning and decoration issues and how-to

Questions and advice about cleaning your listing, decorating or doing interior design at your listing

15 24 High cleaning fees make travelers angry
by High Priestess
Jan 6, 2019 14:53:15 GMT
No New Posts Cultural issues of guest/host -- Sensitivity, Insensitivity

This is a board to learn about/discuss cultural issues pertaining to guests or hosts, and to compare and contrast sensitive vs less sensitive ways of discussing these issues

13 16 Chinese guests -- a Chinese host writes on hosting Chinese
by High Priestess
Nov 3, 2018 3:06:27 GMT
No New Posts Using a property manager

various considerations in using a property manager to run your Airbnb rental

3 3 Managing Parent's listing
by High Priestess
May 28, 2016 4:06:33 GMT
No New Posts Worried about guest out late

What if the guest doesn't return at a normal hour? Are they safe?

1 1 Guests not home yet --- worried about them
by High Priestess
May 27, 2016 6:15:42 GMT
No New Posts Sleeping arrangements

Sleeping arrangements discussions when you have several guests

1 1 FIve Little Monkeys
by High Priestess
May 27, 2016 20:13:43 GMT
No New Posts Long term rentals

Issues having to do with long term rentals (over 30 days)

6 7 Use binding arbitration clause in rental agreement
by High Priestess
Dec 29, 2017 6:35:16 GMT
No New Posts Taxation Issues

Issues about federal, state and local income tax, business tax, Transient Occupancy Tax and any other tax issues!

29 48 Accounting firms' information on Airbnb taxes
by High Priestess
Jan 20, 2019 17:06:09 GMT
No New Posts Issues with contacting Airbnb or working with Airbnb customer service - 1 Viewing

Having questions/problems in contacting Airbnb or working with Airbnb Customer service?

6 13 A helpful blog on working with Airbnb customer service
by High Priestess
Jul 24, 2019 14:14:26 GMT
No New Posts Problems working with Airbnb that arent' customer service issues

Are you having difficulty working with Airbnb -- need help finding the right department? Not getting a response? Post here.

40 116 Having difficulty getting reimbursed?
by High Priestess
Oct 17, 2019 19:08:17 GMT
No New Posts State, City, HOA, and Landlord's Regulations on Short Term Rentals

A board for discusssions of regulatory issues, as well as HOA issues if you are in an HOA, or landlord issues if you are a tenant and have a rental agreement.

27 34 Legal assistance for STR issues
by High Priestess
Nov 22, 2019 20:15:14 GMT

How-to-Host Issues

Status    Subject Created By Replies Views Last Post
Thread Sticky  
newBookmarkLockedFalling Link to provide to guests who want to book for someone else
High Priestess 7 740 by helgaparis
May 21, 2016 12:21:06 GMT
Thread Sticky  
newBookmarkLockedFalling House Rules -- what are yours?
High Priestess 0 795 by High Priestess
Sept 22, 2015 15:23:57 GMT
Thread Sticky  
newBookmarkLockedFalling Pricing tools thread
High Priestess 1 828 by High Priestess
Jan 26, 2017 16:55:26 GMT
Thread Sticky  
newBookmarkLockedFalling Think of your neighbors when you host
High Priestess 0 731 by High Priestess
Sept 20, 2015 8:39:46 GMT
newBookmarkLockedFalling That NEST thermostat could be an entry point for hackers
High Priestess 0 401 by High Priestess
Nov 3, 2016 9:29:28 GMT
newBookmarkLockedFalling The Doormat syndrome, a post by Andrew
High Priestess 15 9,011 by Deleted
Sept 15, 2016 5:44:13 GMT
newBookmarkLockedFalling Am I being tested?
Maria Lurdes (Milu) 4 631 by Maria Lurdes (Milu)
Sept 13, 2016 17:54:14 GMT
newBookmarkLockedFalling Guest wants 2 in between
High Priestess 0 473 by High Priestess
May 27, 2016 5:01:10 GMT
newBookmarkLockedFalling Internet Speed
High Priestess 0 671 by High Priestess
May 13, 2016 18:10:40 GMT
newBookmarkLockedFalling Renting bike to guests
High Priestess 0 542 by High Priestess
May 2, 2016 1:43:32 GMT
newBookmarkLockedFalling A no-fee alternative to PayPal to get payment from guest
High Priestess 0 575 by High Priestess
Apr 22, 2016 0:46:06 GMT
newBookmarkLockedFalling Pricing for a month-- why is the price so high?
High Priestess 0 513 by High Priestess
Feb 25, 2016 3:34:28 GMT
newBookmarkLockedFalling BnbSonar info on nearby hosts
High Priestess 0 592 by High Priestess
Feb 21, 2016 15:55:32 GMT
newBookmarkLockedFalling Cleaning fee when someone smokes in the unit
High Priestess 4 632 by helgaparis
Feb 14, 2016 19:30:07 GMT
newBookmarkLockedFalling Property Manager asks what fee he should get if guest cancel
High Priestess 1 706 by lambada
Nov 19, 2015 16:54:46 GMT
newBookmarkLockedFalling Security Deposit
deborah 1 499 by High Priestess
Nov 2, 2015 17:21:10 GMT
newBookmarkLockedFalling Water use strategies
High Priestess 2 608 by fleur
Oct 11, 2015 6:38:41 GMT
newBookmarkLockedFalling Children - an example of rules about children
High Priestess 0 681 by High Priestess
Sept 21, 2015 5:14:41 GMT
newBookmarkLockedFalling Doing multiple preapprovals -- yes it can be done!
High Priestess 0 759 by High Priestess
Sept 20, 2015 15:46:36 GMT
newBookmarkLockedFalling Inquiry cancelled, closed, not possible, pending? Explain?
High Priestess 0 813 by deborah
Sept 20, 2015 17:16:55 GMT
newBookmarkLockedFalling Listing, Unlisted and Snoozed
High Priestess 0 3,155 by High Priestess
Sept 21, 2015 1:13:32 GMT
newBookmarkLockedFalling Ethics in Hosting -- transparency about neighborhood issues
High Priestess 0 800 by High Priestess
Sept 21, 2015 2:32:45 GMT
newBookmarkLockedFalling Charging for extra guests
High Priestess 0 654 by High Priestess
Sept 21, 2015 1:53:49 GMT
newBookmarkLockedFalling Keys and keyless locks
High Priestess 0 666 by High Priestess
Sept 21, 2015 1:36:59 GMT
newBookmarkLockedFalling Travel etiquette tips
High Priestess 0 668 by High Priestess
Sept 21, 2015 0:52:37 GMT
newBookmarkLockedFalling Rules for Airbnb sex
High Priestess 0 673 by High Priestess
Sept 21, 2015 0:22:32 GMT
newBookmarkLockedFalling What if short term guest wants to stay longer term?
deborah 0 663 by deborah
Sept 20, 2015 17:13:43 GMT
newBookmarkLockedFalling An example rental agreement for hosts
deborah 0 573 by deborah
Sept 20, 2015 15:20:52 GMT
newBookmarkLockedFalling What happens to a host who doesn't answer inquiries well
High Priestess 0 1,159 by High Priestess
Sept 20, 2015 7:42:33 GMT
newBookmarkLockedFalling Offering bike rentals with your listing
High Priestess 0 794 by High Priestess
Sept 20, 2015 7:29:49 GMT


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How-to-Host issues
Ideas and strategies for effective and successful hosting --- including how to set up accurate listing descriptions, get good photos, attract guests to your listing, do ethical hosting, keep good boundaries, deal with a problem/emergency in your listing when guest arrives, issues with your neighbors, rental agreements and more.
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