I do not have any set dates yet for exactly when the project will begin, or how long it will last, but I'm having my pool expanded with more decking, followed by full interior renovation.
I am positive none of the workers will begin prior to 8 am, and only 2% of my guests use the pool, as the main attraction in my area is the coral reefs with beautiful fishes and the coffee farms.
What would you suggest I include in my description to be honest that the pool will not be available during the time this project advances?
I notice zero hotels inform their prospective guests of such; and have a plentiful experience with booking many hotels specifically for the pool, only to find they are closed for the winter, cleaning, repairs, etc.
I would just like to avoid any guest requesting refund that the pool was not available, or any other excuse they may come up with to obtain free accommodations.
Perhaps Helga has a suggestion due to her neighbors' renovation projects going on which were totally out of her control, but just another potential complaint a guest could come up with?
I don't have dates, as the designers and tile workers will only draw up the plans this upcoming week. But out of respect to those who have booked so far in advance, just another glitch I'd like to avoid creating any trouble with as well as remaining honest, and clear in my listings.
Post by High Priestess on Aug 20, 2017 0:24:12 GMT
Yes...I suggest you definitely state in your listing the dates when the pool will not be available. Even if a guest has absolutely no intention of using the pool when they book a reservation at your house, if they find that the pool is not available to use, when it was stated as an amenity, this could entitle them to a full or partial refund. And some guests who are unhappy for ANY other reason, may use that to try to get money back. Don't let them do that. Be honest in the listing that the pool isn't available for given dates.