Airbnb is now starting to roll out a new visually-based way for guests to check in, which will allow hosts to share photos for instance of the front door, lockbox, place where key is located, room door etc.
In fact, when we first introduced the ability to share photos in Airbnb messages, the majority of images shared were photos illustrating how to check-in.
Taking a note out of our hospitable hosts’ playbooks, we’re rolling out a new check-in instructions tool to streamline and improve guest arrivals. Now, guests of hosts who opt in to the new tool will receive clear, visual, in-app step-by-step guides on what to look for and expect when they arrive — like what door to enter through, where the lockbox is located, and what the code is. Guests can access this information right in the Airbnb app whenever they need it, even if without internet access.