... I wasn't sure whether to post here or just forwarn new hosts of the dangers of renting in a cosmopoltian urban region - but my Airbnb guests this weekend ransacked my entire condo unit - cigarettes burnt out on the floors and the walls, broken furniture, mud all over the floors - along with about $10,000 in stolen valuables. I have been attempting to contact Airbnb via e-mail and telephone and have yet to recieve a response. At this point, I find it extremely frightening that they will not even have a person reach out to contact their members in instances such as this. I'm not sure how to proceed at this point but I will absolutely be taking this to the media as I work in content and public relations. If anybody has been through a similar experience I would love to discuss. Thank you.