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Post by High Priestess on Oct 7, 2016 5:10:33 GMT
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Post by maria on Oct 7, 2016 12:37:32 GMT
just did, but not much hope. AirBnB is geared to benefit the guest, not us. They even lie, telling the guests to give out names of each person in their party(I was asked) and they do not disclose that information to us! Guests complained to me, that they gave all the info during booking.
A friend of mine that rents an entire place through AirBnB has put a requirement in her listing.
After Booking has been completed, Guest agrees (it is in her House Rules) to send a picture or PDF to HER (not to AirbnB) of his/her driver's license or passport.
It is scary, but what does AirBnB do with all the official/government documents they collect from guests?
As a guest, I'd rather give it ONLY to my Host, as I will be staying at his/her home.
What do you think? I know some of you do not require Verified guest. I know it does not ensure safety, absolutely agree. I only require Verified guests to make sure the guest goes an extra step and MAYBE weed the ones that are not serious. I know bad apples still can get verified, but it is not prevalent right now.
So please, I will appreciate your opinions about requesting the document Directly from my guests.
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Post by High Priestess on Oct 7, 2016 14:34:31 GMT
It makes me so mad that Airbnb lies and collects info from the guest that they dont' pass on to the host!! We are entitled for gosh sakes to know the names of the people who will be staying in our homes!
Regarding documents, Maria --- there have been discussions about this matter in the host community before, about asking for copies of driver's license or other government ID. THe argument that has been put forth about why this is not a good idea, is that it could put the guest at risk of identity theft if the copies of such documents are not handled properly. If the host was to be careless with them and someone else got hold of them that could put the guest at risk. So, hosts have argued, when this topic arises, that it is reasonable for a guest to object to this requirement. Hosts have agreed that a better requirement would be to just indicate that you will be checking the ID Of the guest when they arrive.
Of course, waiting until the guest arrives presents other issues. One is that this means that the host won't have verification for potentially quite some time, and that a problematic guest would not be detected until they are on your doorstep. Another is that this means host has to be there personally to let the guest in, and guests can easily make that difficult if not impossible. Their flight can be delayed. They could end up arriving at a time when the host can't be there to let them in.
IF it were me, I would require that guest show their ID on checkin.
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Post by maria on Oct 7, 2016 17:44:43 GMT
Considering that I request a copy of Driver's license from all my long-term tenants, I am inclined to go with the Driver's license request and in advance. When I travel, hotels already ask for my DL and if I travel overseas, some even make copies of my Passport. As I am planning to go solo eventually (without AirBnB), I kept my PalPayl Business/Merchant account alive.
I probably will look into the safety layer of knowing who is coming in advance and make sure it is the same person when he/she arrives. If they don't like it, they can go somewhere else. AirBnB can be hacked any moment and all documents can be harvested. I trust my system a little bit more. Lock and Key.
Also, I am thinking aloud, for 11 years I was privy to all the information, name, billing address, credit card numbers, emails of customers from my former Yahoo! Store website.
I kept that information like gold and professionally shredded all my files before even putting my house for sale. Not even my employees had access to those files.
Thanks for the input Deborah, as always, lot of good ideas to consider.
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