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Post by lambada on Aug 15, 2016 16:39:39 GMT
I took a Lyft home last night and learned from the driver that Lyft has a policy that if a passenger vomits in the car, they will automatically be charged a $250 clean up fee. I thought this was very fair for the driver, as you can imagine there are quite a few passengers who are intoxicated after a night out. I was thinking that the same policy could benefit Airbnb hosts, to have that piece of mind since we can't just charge the deposit without having to fight it with the troubled guests. Of course the question is, how to imply this fairly so hosts do not abuse the policy?
But as I was typing this I came back to reality: Don't think Airbnb will do anything productive such as this anytime soon as they are still busy creating one problem after another. The simplest thing they could do like: "Extra guest: no charge", instead of "Extra guest: Not allowed" is not even on their list to fix, just shows that they're on the completely different page than hosts'.
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Post by Deleted on Aug 15, 2016 17:13:31 GMT
Aloha Lambada, Last year when I was whining my heart out to airbnb regarding late-check outs, they advised me to add X amount of $$ per hour, fee, or whatever. There is an official check-out policy which is quite surprising to read regarding the charges guests could potentially be charged. The point is, whatever you put in your listing with a dollar amount stated, airbnb with stand behind it. I was surprised to hear a mere $250 for vomiting in a car when rental cars have it clearly posted there is a $400 fee if you smoke in a car. The first would seem to be harder to clean. Enterprise Car Rental was using a big stamp stating a $250 fee if the cars were returned with sand in them. On an island? ? For real? There must have been some problems with that decision, as I've not had a guest tell me that they have received that stamp on their contract in over a year. A g/f, neighbor picks me up for morning swim, she had to rent a car and got the stamp. I drove to the beach while she had the car in order to prevent the charges.
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Post by High Priestess on Aug 15, 2016 17:31:13 GMT
I dont' think Airbnb will really stand behind any $ amount you put in your listing or rules...my understanding from reading many host's stories about this, is that it's a hit or miss thing when trying to get paid either for damages that aren't easily photographed (eg someone smoked in the place and it reeks) or for fees for breaking rules. ANd for the most part what I have heard is that Airbnb will not allow security deposit to be used to pay fees for breaking rules. This may even be on the terms of service somewhere...I think I recall reading an Airbnb statement to that effect.
Which is too bad because the result is that there is no way to really enforce house rules other than the threat of asking the guest to leave (eg evicting them) if they don't follow the rules...that and writing a bad review of the guest.
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