Post by High Priestess on Aug 20, 2019 14:35:08 GMT
The 4th largest host in Canada had his account shut down by Airbnb amid concerns about very bad reviews and horrible conditions at the listings.
www.cbc.ca/news/canada/montreal/airbnb-montreal-aj-host-suspended-accounts-1.5252233
However, after AJ's account was shut down, his listings showed up under a new "host", who the news agency discovered was not a real person.
But then after complaints from additional guests and journalist inquiry, Airbnb shut down all the new accounts:
I'm not sure why these guests were unable to do their own due diligence and read past reviews of the listing they were interested to book. While it may seem reasonable to many that a host is de-listed because they got a lot of bad reviews, we all know the rating system is bad, the review and rating system is broken, and it's quite possible for good hosts and great listings to get some bad reviews and ratings.
One guest said this: "The reason I booked with AJ is not because I like AJ, it's because I trust Airbnb," said Jana Iyengar." Therein lies a problem. Hosts dont' want to be seen as just a part of Airbnb, when we are independent property owners, and this "trust" that guests are placing in Airbnb seems to make them think they don't have to use common sense to figure out a place to stay.
www.cbc.ca/news/canada/montreal/airbnb-montreal-aj-host-suspended-accounts-1.5252233
However, after AJ's account was shut down, his listings showed up under a new "host", who the news agency discovered was not a real person.
But then after complaints from additional guests and journalist inquiry, Airbnb shut down all the new accounts:
Airbnb took down AJ's account on Friday, too. It also closed those of "Britni," "Francois," "Alex" and three others that CBC's investigation found had all listed some of the same apartments, given out the same phone number and check-in instructions, and — with one exception — either given or received positive reviews to each other.
Airbnb said AJ was violating its standards for "authenticity" and "reliability," which ban things like having duplicate accounts, misleading guests about accommodations, leaving "fraudulent reviews," being unresponsive to guests or providing unclean accommodations.
"We will continue to take action should this host attempt to re-list these properties," the company said in a statement. Airbnb said it is already issuing refunds to anyone who had an upcoming reservation.
Airbnb said AJ was violating its standards for "authenticity" and "reliability," which ban things like having duplicate accounts, misleading guests about accommodations, leaving "fraudulent reviews," being unresponsive to guests or providing unclean accommodations.
"We will continue to take action should this host attempt to re-list these properties," the company said in a statement. Airbnb said it is already issuing refunds to anyone who had an upcoming reservation.
I'm not sure why these guests were unable to do their own due diligence and read past reviews of the listing they were interested to book. While it may seem reasonable to many that a host is de-listed because they got a lot of bad reviews, we all know the rating system is bad, the review and rating system is broken, and it's quite possible for good hosts and great listings to get some bad reviews and ratings.
One guest said this: "The reason I booked with AJ is not because I like AJ, it's because I trust Airbnb," said Jana Iyengar." Therein lies a problem. Hosts dont' want to be seen as just a part of Airbnb, when we are independent property owners, and this "trust" that guests are placing in Airbnb seems to make them think they don't have to use common sense to figure out a place to stay.