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Post by lambada on Apr 17, 2016 19:48:16 GMT
I'm beyond puzzled that Airbnb product department keeps coming up with useless feature that is very buggy and causes more problems than giving any benefits to hosts. One example is the Calendar Setting when you set minimum days for specific dates. In that setting, you'll find an option that says: Guests must arrive on (Sunday, Monday, Tuesday, etc.). Since this is for short term rentals, the chance is, none of us would need that kind of option. However, even if you do not check this option, it will automatically check it for you, mostly say: Sundays only. I went back and unchecked this so many times now, but it keeps checking itself again. I'm sure because of this I missed a few bookings, like this past weekend when my popular listing was left vacant. And sure enough, because the option was checked, that says: Sundays check in only. The available days were for Friday and Saturday nights.
Does anyone else experience this, or am I the only one?
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Post by helgaparis on Apr 17, 2016 20:09:29 GMT
I tead about it and was forewarned: it sets itself if you choose a special condition. I verified that it was off - no bookings, checked and it was on. Very annoying feature.
It was a common thing in France outside Paris to allow only weekly bookings in Summer, starting Saturday. We requedted it regularly, back in 2010 - 2012. In the meantime, people often don't book full weeks any more, but now we have the feature ...
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Post by lambada on Apr 17, 2016 22:03:08 GMT
Thanks for the feedback, Helga. I was wondering if you know a way around this. I've been working on this all morning, unchecking the feature, just to come back and saw it was checked again. My minimum is 3 nights, but there gaps in between for 2 nights and I'd like to be able to book them. I'm hesitant to call Airbnb CX as I really doubt they'll have any answer for me. I'm a lot more confident in your IT knowledge!  |
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Post by High Priestess on Apr 20, 2016 16:05:23 GMT
I haven't checked off specific days to arrive and it didn't check itself off. When the site doesn't save changes, I suggest clearing out your cache on Google Chrome and try again...often that solves the problem.
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Post by helgaparis on Apr 20, 2016 21:10:59 GMT
As Deborah says, clearing the cache could work. I don't like to loose all my history, so I use another browser if I need to work around a bug. Or try both, app and website.
If nothing helps, try to create another exceptional rule and delete that rule then from another gadget or browser.
Some people create a cloned listing just for such occasions. You would set it up as occasional listing and allow single night bookings just for the two nights.
That reminds me, when my listings disappeared for a while, I created a new listing, had some severe glitches in the creation, but when it finally showed (created on computer, published on phone), the others reappeared, although I masked the new listing within the hour.
There is a theorem in mathematics: A system cannot be unlimited and free of contradictions. Seems the airbnb software is very advanced: it's still far away from unlimited but already full of contradictions. ;-)
In that sense, there are no perfect solutions, just trying around till an action chases a glitch or till you trigger another glitch, that will chase the first.
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