Post by High Priestess on Feb 16, 2016 5:07:03 GMT
Sara shared Feb 13 2016
ENQUIRY CHANGED TO DOLLARS
I just had an enquiry for my London space change to Dollars although in my details it's pounds how and why can this happen its from a Frenchman in London so he could not have done it
Any advice please I don't have Twitter
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Sathish
Sathish4 days ago
Is the £ value the same as the $ value? Sometimes the system automatically converts the currency to the currency of the guests' country. Maybe the Frenchman's country setting is USA?
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Sara
Sara4 days ago
The guest is French so if that were so it would be euros
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Sara
Sara4 days ago
I will work out the conversion he is definitely not living in a dollar zone but thanks
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Sathish
Sathish4 days ago
I meant his laptop or devices could be set to USA? I have had instances where my rates in US$ have been shown in Euros or £ depending on how the settings in the devices were made.
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helga
helga4 days ago
You can set the website to SHOW any currency. That does not mean that payout will have conversion fees. Maybe it happened when you visited the community center which is on the American domain. You can switch it back by going to the uk domain or by finding a dropdown menu for the currency
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Sara
Sara4 days ago
Thanks so much Helga I can not find any drop down zone I'm on the app and can not even change my phone number as I bought a new phone any help on that please where do they keep our details it's not on the dashboard
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Sathish
Sathish4 days ago
You'll need to get on your laptop or PC as a lot of the options are unavailable on the app. Apps are meant for quick browsing and response to inquiries but not for more detailed work on your listing.
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helga
helga4 days ago
Sara, on the app, open your listing via the icon, the listing appears in modify mode. Scroll down to the price, click on that, the proce appears and a few terms, scroll down, currency appears, click and you get the whole list, scroll down to yours.
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helga
helga4 days ago
Sara, there is even a way to change the phone number in the app - you made me find it. Kind of a workaround. Go to the app. On the right side of the bottom line, you can switch to traveler mode. The icons change or change their functions. Click on the same icon again, you see Parameters, Invite friends and Help. Click on Help. Takes a moment, as surprisingly the app embedds a part of the website then. First line is a search field (even if it has a text in it) and the other lines are some suggestions. Click on the search field and type "number" and Go. Up come some suggestions, like How do Verify a phone. Click that. Up come some text and a suggested action "Verify". Click that. You get now a part of the website with your profile. Click on Edit profile and you can add phone numbers. If you do not have the old phone any longer, add the new number first, then delete the old one. Or push the new one to the top.
- That's a nice discovery, as it gives you access to a lot of the functions of the website. At the end, you will have to use the return arrow on top left several times, maybe you'll get some error messages. Click ignore and return till you are back in the traveler mode. Then click the bottom left icon again and switch back to host mode.
- Maybe note the steps before starting. Any way, if you get stuck, close the app, really close it with double click to the ipad's round button and then pull it to the top (and the 50 other open things too whilst you are at it.) Be sure to know your access code to airbnb. (Normally you won't need it)
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Sara
Sara3 days ago
@helga you are indeed GENIUS many thanks will spend the evening doing that as I don't have a computer and did the whole set up on the iPad
I was in travel USA mode this am seeing prices in Florida so mane the app thought I was American even though the Florida prices were in pounds which makes sense though I would never have thought of it.
Reply Like 1 reply
helga
helga3 days ago
You are welcome Sara ! You made me find it but it will be useful to me to, when I travel and don't want to fire up the computer. And many new hosts start with the app only and we never knew how easily they could get the help center. - I knew the effect that the website changes your language or currency, funny that the app does it too.
Taylor
Taylor17 hours ago
Call Airbnb ASAP! Trust me.
ENQUIRY CHANGED TO DOLLARS
I just had an enquiry for my London space change to Dollars although in my details it's pounds how and why can this happen its from a Frenchman in London so he could not have done it
Any advice please I don't have Twitter
11 comments
Follow
Like
Sathish
Sathish4 days ago
Is the £ value the same as the $ value? Sometimes the system automatically converts the currency to the currency of the guests' country. Maybe the Frenchman's country setting is USA?
Reply Like
Sara
Sara4 days ago
The guest is French so if that were so it would be euros
Reply Like
Sara
Sara4 days ago
I will work out the conversion he is definitely not living in a dollar zone but thanks
Reply Like
Sathish
Sathish4 days ago
I meant his laptop or devices could be set to USA? I have had instances where my rates in US$ have been shown in Euros or £ depending on how the settings in the devices were made.
Reply Like
helga
helga4 days ago
You can set the website to SHOW any currency. That does not mean that payout will have conversion fees. Maybe it happened when you visited the community center which is on the American domain. You can switch it back by going to the uk domain or by finding a dropdown menu for the currency
Reply Like
Sara
Sara4 days ago
Thanks so much Helga I can not find any drop down zone I'm on the app and can not even change my phone number as I bought a new phone any help on that please where do they keep our details it's not on the dashboard
Reply Like
Sathish
Sathish4 days ago
You'll need to get on your laptop or PC as a lot of the options are unavailable on the app. Apps are meant for quick browsing and response to inquiries but not for more detailed work on your listing.
Reply Like
helga
helga4 days ago
Sara, on the app, open your listing via the icon, the listing appears in modify mode. Scroll down to the price, click on that, the proce appears and a few terms, scroll down, currency appears, click and you get the whole list, scroll down to yours.
Reply Like
helga
helga4 days ago
Sara, there is even a way to change the phone number in the app - you made me find it. Kind of a workaround. Go to the app. On the right side of the bottom line, you can switch to traveler mode. The icons change or change their functions. Click on the same icon again, you see Parameters, Invite friends and Help. Click on Help. Takes a moment, as surprisingly the app embedds a part of the website then. First line is a search field (even if it has a text in it) and the other lines are some suggestions. Click on the search field and type "number" and Go. Up come some suggestions, like How do Verify a phone. Click that. Up come some text and a suggested action "Verify". Click that. You get now a part of the website with your profile. Click on Edit profile and you can add phone numbers. If you do not have the old phone any longer, add the new number first, then delete the old one. Or push the new one to the top.
- That's a nice discovery, as it gives you access to a lot of the functions of the website. At the end, you will have to use the return arrow on top left several times, maybe you'll get some error messages. Click ignore and return till you are back in the traveler mode. Then click the bottom left icon again and switch back to host mode.
- Maybe note the steps before starting. Any way, if you get stuck, close the app, really close it with double click to the ipad's round button and then pull it to the top (and the 50 other open things too whilst you are at it.) Be sure to know your access code to airbnb. (Normally you won't need it)
Reply Like
Sara
Sara3 days ago
@helga you are indeed GENIUS many thanks will spend the evening doing that as I don't have a computer and did the whole set up on the iPad
I was in travel USA mode this am seeing prices in Florida so mane the app thought I was American even though the Florida prices were in pounds which makes sense though I would never have thought of it.
Reply Like 1 reply
helga
helga3 days ago
You are welcome Sara ! You made me find it but it will be useful to me to, when I travel and don't want to fire up the computer. And many new hosts start with the app only and we never knew how easily they could get the help center. - I knew the effect that the website changes your language or currency, funny that the app does it too.
Taylor
Taylor17 hours ago
Call Airbnb ASAP! Trust me.