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Post by Maria Lurdes (Milu) on Feb 12, 2016 12:17:00 GMT
I call myself Superhost as a kick. In fact my business name is SuperhostNYC. I was a superhost back in 2010 until 2015 when I had to cancel a booking. It was fun to be a Superhost at the first Open, and to proudly wear my 2010 Superhost t-shirt. I have over 1,000 reviews and I agree it's much easier for a host with few reviews. The title *has* lost the impact. When I became a Superhost you actually had to write an essay, go through a telephone interview with Airbnb staff, I can't remember the other hoops. I can't quantify any hard results in terms of page views or additional bookings. It certainly never pushed my listings to the top of the search. Additional exposure would be the biggest benefit to me, and since it doesn't give any better exposure, it's not something that I care about any longer.
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Post by helgaparis on Feb 14, 2016 22:13:26 GMT
I read a remark in a newspaper last week that France is planning some laws concerning the new economies and sharing platforms. And one of the points they plan to impose is that the sites which take notations have to explain how the notation works and what are the consequences of the notes the users give. Wouldn't that be a very nice idea, that Airbnb provides some examples or explanations when to give 5 stars, 4 ...1 star? It was one of the things I brought up with Jonny when being on the launchpad host program and he said it was worth considering. Obviously no action resulted, so I would be very pleased if France / Europe made a law on this. If the platforms have to heed such a law in one place they will do it everywhere as it would be too complicated to have different procedures and translating is easier.
If there is a comprehensible scale for the notes, maybe the super host thing would start to mean something. ;-)
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Post by trafalgar on Feb 14, 2016 23:32:50 GMT
The way I see it, the point is not the Superhost status in itself but to do everything you can to be high up in search position. Whilst nobody knows the mystery of the algorithms, it has to help to be a Superhost. There is also (at least currently) a Superhost filter. I will certainly be exploring this filter next time I'm looking for a place to stay as a guest, and I'd definitely be more likely to submit a reservation request to a Superhost over, say, a host with only a few reviews. As a guest, I want fast response, reliability.
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Post by High Priestess on Feb 15, 2016 2:31:48 GMT
I read a remark in a newspaper last week that France is planning some laws concerning the new economies and sharing platforms. And one of the points they plan to impose is that the sites which take notations have to explain how the notation works and what are the consequences of the notes the users give. Wouldn't that be a very nice idea, that Airbnb provides some examples or explanations when to give 5 stars, 4 ...1 star? It was one of the things I brought up with Jonny when being on the launchpad host program and he said it was worth considering. Obviously no action resulted, so I would be very pleased if France / Europe made a law on this. If the platforms have to heed such a law in one place they will do it everywhere as it would be too complicated to have different procedures and translating is easier. If there is a comprehensible scale for the notes, maybe the super host thing would start to mean something. ;-) That is quite interesting, Helga. I hadn't ever thought about nations making laws about platforms like Airbnb having to present certain explanations of their ratings. There are many problems I see with the rating system even with detailed explanations accompanying them -- mostly, that when people give the ratings, they may not be using the explanations of those ratings, to give them, but rather using their own subjective sense of what is 5 stars, what is 4 stars, etc. NOr again would explanations prevent people using the ratings vindictively and rating a place lower just because the host had to confront them about not following house rules, for instance. My own view is that the star rating system is so subject to abuse or misuse that it is not worth keeping, and should be tossed out. Just use reviews. Reviews can be subtle, nuanced, you get insights into the context, and you can sense the personality behind the review -- whereas with ratings, those are totally separated from reviews so you don't even know who gave what rating or why. I think if the rating system is kept, guests should have to provide explanations for any rating less than 5 stars.
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Post by carolyn on Feb 15, 2016 5:02:00 GMT
Hi folks~~I have posted a blog entry on the Superhost program, if anyone's interested...I would love your feedback! globalhostingblogs.com/
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Post by leny on Feb 16, 2016 7:08:35 GMT
I have just checked neighbours. There is new listing 5 reviews, and superhost status. Rewiev goes "It's great app just take ear plugs because noise and sleaping mask if you want to get any sleep because there are no curtains". I never had something like that and mine are at 60% and also I'm 3 times cheaper ... Guess this is nice example description of superhost system.
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Post by leny on Feb 18, 2016 14:44:41 GMT
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Post by High Priestess on Feb 18, 2016 15:38:29 GMT
Yes, the Superhost badge is useless tinsel -- it's like the toy trinkets one gets out of the candy machines when you put in a quarter. Yet most adults dont' salivate over candy machine toys, but they work themselves into a frenzy over the Superhost trinkets.
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Post by leny on Feb 19, 2016 10:47:24 GMT
I have a great idea for new booking site. That it has raitings form 1 to 10 but a positive/negative funny description on both sides. So for cleaninlees 1 would be great for getting more imunitiy, and 10 creasy sterile. Guests could then decide for their side or just look for middle marks I would allow to search on this criteria.
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Post by High Priestess on Feb 19, 2016 15:29:02 GMT
That's what is missing from Airbnb --- is a sense of humor about not getting perfect ratings!!
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Post by catchafire on Feb 19, 2016 21:24:19 GMT
We get to rate guests with "stars", why don"t they implement a "superguest" badge? Then guests will feel pressured to leave the place cleaner than what they found it.
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