Post by High Priestess on Sept 12, 2017 21:56:30 GMT
This is really a weird one -- I've never seen this before in any of the host community group posts. A guest essentially told the host that she was going to take an item from the host's home -- the host's personal property -- because she really needed it, and would later on send the host money for a replacement. Huge boundary issue here - the guest is unable to observe appropriate boundaries -- such as those between her property and the property of someone else.
Not that this is a common issue that hosts face in our hosting business. It's probably very rare -- but it certainly is strange to read about and strange to think how to have to respond to.
Some people are just crazy. My mother had a neighbor once, who would visit her and fall in love with a random piece of furniture. She had to have a shelf and would not leave without it. Then she would come and bring a chair as replacement. One of a set of dining room chairs, whilst my mother had enough chairs. As my mother is not a ferocious defender of her rights and was totally astonished by the proceedings, it took some indoctrination to make her react immediately to stop that. With that guest, I’d clearly write, that I forbid if and if she takes it, she will be charged the item plus the hours to find a replacement plus the delivery costs, amounting to a total of 5 tkmes the value. Plus add a phrase, that I’m not prepared to remove people anything from the property for any reason, nor rearrange the furniture . Please take that into consideration on checkout. - and ask for a video walk through by the next guest. (The host will be absent at turnover it seems) And flag the conversation. Easier to get the revenge review removed later. Although cowing such people usually reigns in bad behaviour, it does not increase it.