Post by High Priestess on Oct 4, 2015 4:14:26 GMT
Alex shared in June 2015:
"Encampment" bookings
Do any of you ever encounter guests that arrive at your place for a few days & proceed to set up an "encampment" so to speak, in your home? I have had foreign guests recently that arrive complete with bags of food & their own small appliances (rice steamers and such) that proceed to do laundry & then lay out their clothes to dry in full view of passers by in the front living room windows. I feel like we're living in a third world country. I'm not sure this is something I want to become a habit, despite the revenue it generates. How do you learn to select out such requests to book?
Keith:
I'm not sure its possible to weed out these people unless their reviews indicate thud behavior.
I'd just tell them "your not in YOUR home, you're sharing my home, please be more considerate". Some people really don't know what they're doing it culturally insensitive in your land and they're likely OK Ruth being kindly educated.
That or just chalk it up to the goofy fun of hosting.
Stan:
Sorry that this is happening, in time you will learn to stay ahead of the curve, I don't allow any appliances, bedding, furniture, or anything that won't fit in s suitcase ( except skis, etc) Maggie
Joseph:
You have to manage your guest expectations with a very clear house rules and guide to what they are able to do and what they will not be able to do . To those guests that have acted that way in the past, it is normal behavior for them .
You also list your entire home , so you will get some Encampment , but I don't think you are getting third world guests !! You can ask guests to please refrain from
doing xyz and that abc is not permitted .
Alex:
Actually, their son lives locally & they very well may be recent arrivals from a third world country. Difficult to communicate with even in basic English, so I doubt any detailed instructions would have gotten through in this instance. This type of guest is rare for us, however I will be more aware of such in the future.
Joseph:
Well then as a Host you had a heads up about their English language skills before you accepted the booking ?Did you ask the Son to translate any house rules ? Google has a translate program that works well for many language to copy and paste into your messages . You might want to add guides and rules of using the laundry and of any extra cooking equipment before hand so you avoid the encampment
Gina:
Have you spoken to them or put in writing that you cannot allow this. Just update your RULES right now so that everyone is clear. Guests get a list of your rules the minute you confirm the booking. They must have made the booking and so could read English, no? Or did you allow their son to book on their behalf because that also would be a bad idea since Airbnb Insurance covers the actual guests who booked and are staying at your place. Recently I had a lady in Australia whose son lives around the corner from me. However, Airbnb cancelled the booking because she refused to verify her identity. She wanted her son to book my room on her behalf and I said "NO" because of the insurance policy coverage.
Deborah:
THis is why I have house rules that explicitly prohibit guests from storing or leaving their belongings in common areas of the house. They can spread their things out in their own room, but not all over my house. When a guest leaves a common area, it is to look like they were never there. Everything must be picked up and put away. This is common courtesy towards others using those areas.
"Encampment" bookings
Do any of you ever encounter guests that arrive at your place for a few days & proceed to set up an "encampment" so to speak, in your home? I have had foreign guests recently that arrive complete with bags of food & their own small appliances (rice steamers and such) that proceed to do laundry & then lay out their clothes to dry in full view of passers by in the front living room windows. I feel like we're living in a third world country. I'm not sure this is something I want to become a habit, despite the revenue it generates. How do you learn to select out such requests to book?
Keith:
I'm not sure its possible to weed out these people unless their reviews indicate thud behavior.
I'd just tell them "your not in YOUR home, you're sharing my home, please be more considerate". Some people really don't know what they're doing it culturally insensitive in your land and they're likely OK Ruth being kindly educated.
That or just chalk it up to the goofy fun of hosting.
Stan:
Sorry that this is happening, in time you will learn to stay ahead of the curve, I don't allow any appliances, bedding, furniture, or anything that won't fit in s suitcase ( except skis, etc) Maggie
Joseph:
You have to manage your guest expectations with a very clear house rules and guide to what they are able to do and what they will not be able to do . To those guests that have acted that way in the past, it is normal behavior for them .
You also list your entire home , so you will get some Encampment , but I don't think you are getting third world guests !! You can ask guests to please refrain from
doing xyz and that abc is not permitted .
Alex:
Actually, their son lives locally & they very well may be recent arrivals from a third world country. Difficult to communicate with even in basic English, so I doubt any detailed instructions would have gotten through in this instance. This type of guest is rare for us, however I will be more aware of such in the future.
Joseph:
Well then as a Host you had a heads up about their English language skills before you accepted the booking ?Did you ask the Son to translate any house rules ? Google has a translate program that works well for many language to copy and paste into your messages . You might want to add guides and rules of using the laundry and of any extra cooking equipment before hand so you avoid the encampment
Gina:
Have you spoken to them or put in writing that you cannot allow this. Just update your RULES right now so that everyone is clear. Guests get a list of your rules the minute you confirm the booking. They must have made the booking and so could read English, no? Or did you allow their son to book on their behalf because that also would be a bad idea since Airbnb Insurance covers the actual guests who booked and are staying at your place. Recently I had a lady in Australia whose son lives around the corner from me. However, Airbnb cancelled the booking because she refused to verify her identity. She wanted her son to book my room on her behalf and I said "NO" because of the insurance policy coverage.
Deborah:
THis is why I have house rules that explicitly prohibit guests from storing or leaving their belongings in common areas of the house. They can spread their things out in their own room, but not all over my house. When a guest leaves a common area, it is to look like they were never there. Everything must be picked up and put away. This is common courtesy towards others using those areas.