Post by High Priestess on Jun 9, 2016 3:26:20 GMT
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Anastasia shared on NHF April 2015
www.airbnb.com/groups/content/content-124732
review ??
So the guest staying with me right now had his dog off leash and it killed one of my chickens. Then last night he got home really really late and barfed all over my new marble bathroom floor. He seems like a nice guy though, so how do I write this review?
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Jeannette
Jeannettea year ago
I'm not coming up with "nice" from being an irresponsible dog owner and kind of disgusting with the hours/barfing.
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Juliet and Ed
Juliet and Eda year ago
Use the "sandwich method", you know, something good, something not good, something good. Such as "J.... was a good communicator and arrived punctually. However, there were a couple of very thoughtless incidents which bothered me. On the whole, J was a pleasant, friendly person.
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Deborah
Deboraha year ago
Being a host with pet chickens is a good reason never to allow a guest to bring a dog. I'd suggest not allowing guests to bring pets in the future. You can't really blame the guest for the chicken being killed -- all you can blame him for is having the dog off leash,which in most settings does not lead to catastrophe. I wouldn't mention anything about this in the review unless you have in your house rules something about dogs being required to be on leash at all times ----which you don't. IN fact, I noticed you have NO house rules! Major oversight. Please get some rules on your listing to avoid serious problems! To some extent you can't blame guests for doing things that you never asked them not to do. And along those lines, you specifically welcome guests with dogs in your listing -- again, I think that is unwise for someone with chickens-- and you don't mention anything about dogs having to stay leashed. So, given those facts, it isn't fair to mention anything about the dog incident in the guest review.
Re the late night hours and vomiting -- it sounds like the result of a late party? Again, as far as trying to prevent this in the future, I"d avoid guests who give you the impression that they are going to be out late drinking or partying. One way of doing this in part is to state that guests may not be intoxicated upon your premises, or return intoxicated from a party or outing. That doesn't eliminate all such problems but it indicates what kind of setting you are creating and what kind of behavior you want to avoid.
I think the only issue you can really focus on in terms of reviewing the guest, is whether he did an adequate job cleaning up after himself after barfing in the bathroom. That is something that is quite reasonable to expect a guest should do. If he did clean up well, then I think there isn't really anything at all you should be mentioning about these things in the review, so then just mention the positive things.
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Nathalie Et Claude
Nathalie Et Claudea year ago
Marble floor is beautiful but hard to maintain as it's real stone which 'drinks'. It is your 1st but probably not last issue with your beautiful marble floor.
Fiona
Fionaa year ago
So sorry for the chicken and for you as it must have been traumatic.
As a chicken owner I know dogs are a serious threat and don't allow guests to bring them - your guest may not have known and was encouraged to bring his dog in the wording of your listing so I don't think it's fair to rate him down for the incident unless pup was badly behaved in general. Maybe welcoming dogs only on leash would be a compromise.
Fiona
Fionaa year ago
I'd also consider taking down the (adorable) picture of your dog paws up looking into the chicken coop as people might assume all dogs are naturally so well behaved. Such a great picture - frame it and put it up on your wall!
Ernie
Ernie a year ago
I disagree with Deborah, just because you don't ask a guest tnot to do something that causes negligent damage (the killing of one of your chickens by his dog) does not mean he or she is not responsible for this damage when visiting your property. Ask him to pay for the damage and if he refuses, file a claim.
Jeannette
Jeannettea year ago
Concur -- the dog owner is responsible for an off-lead dog killing livestock/chickens. In the Lake District of England, according to a fascinating book I just read, farmers (those that love and raise border collies, so not anti-dog) will summarily shoot an off-lead dog that worries their farm creatures and the heedless owner just has to deal with the fact that they really screwed up in not leashing the dog.
Andrew
Andrewa year ago
Ernest - how does one file a claim for a chicken? Do they come with receipts?
Ernie
Ernie a year ago
I'm not sure but I'm certain they have a value that can be proven. A farmer would likely know the market value of an egg producing hen, presuming that is what was killed. Farm animals and pets are considered personal property and should be included under Airbnb's security deposit protection policy.
Andrew
Andrewa year ago
Yes, I think the decent thing for the guest to do would be to offer some kind of compensation (though impossible to put a price tag on our affection for the animals). But the guest hasn't even checked out yet, so it is not the time to be discussing deposit claims. As with any damage, if the host intends to pursue compensation for something the guest makes them aware of during their stay, it is far better to at least attempt a resolution face-to-face.
Fiona
Fionaa year ago
Jeanette, in the Lake District the farmers aren't posting ads encouraging people to bring dogs onto their property with them. Andrew, chickens DO come with receipts if you've bought them online or at a feed store or something. But I had the same question you did - unless it is a rare breed they are probably "worth" a few dollars at most as they are easily replaceable at this time of year and their egg-laying lifespan isn't all that long.
Fiona
Fionaa year ago
I do hope the guy was remorseful and made you whole OP! What happened?
Jeannette
Jeannettea year ago
^^ Thanks Fiona, gee I'm so glad you pointed that out. (Missing my point by miles.)
Fiona
Fionaa year ago
You had a point?
Andrew
Andrewa year ago
I very much agree with Deborah's suggestions, especially with regards to pets and House Rules. Very sorry to hear about the poor chicken, though.
I'd also avoid mentioning the vomiting in your review, as it is needlessly embarrassing. While there's a high likelihood that it was the result of excessive partying, you can't really be sure that it wasn't food poisoning or some other gastric ailment. If the guest didn't adequately clean up after himself, you can make a non-specific reference to his cleanliness in the bathroom. And had there been other inappropriate drunk behaviors (loud noise, aggression, etc) those would definitely be worth mentioning. But I take care to write reviews or rules that seem to express judgment of people's lifestyles or activities outside of the house. Plenty of people can go out for a night of hedonistic excess and still be respectful and responsible when they come back home.
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Serafina
Serafinaa year ago
So sorry about the chicken. Unlike others here, I'd mention it in the review. He should know his dog well enough not to let it off leash around chickens if they are going to be a temptation.
But as a Minnesotan, I'd probably be a bit indirect about it and take some of the heat off him through flip self-deprecation: We welcomed Barfy's dog as well, which wasn't as successful. Our backyard egg production plummeted in the near term, but someone got a nice chicken dinner.
I occasionally take pets after conversation with prospective guests, and I'd want to know.
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Andrew
Andrewa year ago
That would be a hilarious review, Serafina! :-) But if I got an inquiry from Barfy, I don't think it's something I'd feel the need to be warned about. I'm already well aware that even the most sweet and lovable dog's natural instinct upon seeing a juicy free-range chicken would be to attack it, and I think revealing an embarrassing story about an otherwise perfectly decent guest would reflect more poorly on me than on him.
While he certainly erred in letting his dog off-leash around livestock (though he might've never known his dog was capable of it - they're full of surprises), I also look favorably on the fact that he chose a property that very explicilty welcomed dogs (and even unattended ones at that!) and that he owned up to the responsibility for the incident. If Barfy cleaned up the bathroom properly and made some effort to help replace the poultry casualty (maybe he can lay an egg!) I think he deserves to be reviewed as a decent and conscientious human being, without any embarrassing marks on his record. On the other hand, if these incidents turn out to be part of a pattern of reckless and disrespectful conduct, he should be properly called out on it and possibly removed from the property. We expect that people will make mistakes and have bad luck sometimes, and they deserve the opportunity to make things right before we leap to judgment.
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Kim
Kima year ago
I'm sorry it killed your chicken. It IS the guests fault. He should have kept his dog in control, and if he didn't know if his dog is trained how to behave around chickens or not he needed to keep it on a leash. Common sense. I would definitely leave the chicken killing in the review. Personally I would not let him stay with me. But the review could be something like X was nice, clean and friendly. The only problem I had with X is he let his dog off leash around my chickens and it killed one. Then the dog threw up in my bathroom. I recommend hosting X without his dog.
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Andrew
Andrewa year ago
Sounds like it was the human who threw up in the bathroom, rather than the dog.
Anastasia
Anastasiaa year ago
ok soooooo barfy left this morning, We both stood there while I had Betty Page in my arms and watched her take her last breath. He felt very bad, was soo sorry, said he should have had his dog on leash, and offered to buy me a new chicken. ( about $1.49) I told him that I didn't want to bring a new one chick to the flock and tried to make him not feel bad because Betty Page was on the side of the house not in the back yard and neither one of us could have known that......... BUT, he told me he didn't want his dog around my chihuahuas because his dog could be a little "funny"
I love dogs, I used to dog sit, so I thought accepting dogs would be a fun niche for me. Barfy and I talked about his dog and he asked if he could stay in the house when he couldn't take him with and I told him sure that I was a dog sitter and had chihuahuas. I was not happy that the dog had to stay locked up in his room instead of with me because he could be "funny" .
The night Barfy earned his name he was too drunk to take him out and didn't take him out the next morning till very late. So my point is he new his dog couldn't be trusted and that I had chihuahuas and still let his dog walk from the car to the house with out a leash and I still want to accept dogs but not dogs with an aggressive personality.
............. red wine barf has stained the white trim and cupboards in my bathroom.
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Fiona
Fionaa year ago
RIP Betty Page. Eeeuuuwww to the stains - there isn't enough bleach in the world to get them out of your mind's eye I'm sure but you can start with some white vinegar and a nail brush.
Anastasia
Anastasiaa year ago
He left early this morning before I got up with no note or text. I saw him only once during his stay and gave him and his dog a warm greeting .
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Abagail
Abagaila year ago
I'm speechless. I'm so so sorry you have this happening!
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Serafina
Serafinaa year ago
Ouch, Anastasia. I hope the next guest goes smoother.
These are the kind of pet owners I want to be warned about: they don't keep their dogs on leashes when they absolutely need to be leashed. They don't respect their pet's bodily needs and leave them unattended for long periods.
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Anastasia
Anastasiaa year ago
Update........... I've moped the marble floor several times and there are dull splotches that won't go away and the splatter on the baseboard molding won't come out and I'm just throwing away the trash can because there are chunks on it. Did I mention that this bathroom remodel was about three weeks ago
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Anastasia
Anastasiaa year ago
another update ........... Talked to my floor guy and as luck would have it stomach acid and alcohol will etch a marble floor and the whole thing needs to be replaced.
Reply Like Delete
Nathalie Et Claude
Nathalie Et Claudea year ago
As written above, marble floor drinks. It is your 1st but not last unwashable stains on it. Not sure it was a good idea for rentals. I love marble floor and i know how hard to maintain it is.
Anastasia shared on NHF April 2015
www.airbnb.com/groups/content/content-124732
review ??
So the guest staying with me right now had his dog off leash and it killed one of my chickens. Then last night he got home really really late and barfed all over my new marble bathroom floor. He seems like a nice guy though, so how do I write this review?
14 comments
Following
Like
Delete
Hide
Jeannette
Jeannettea year ago
I'm not coming up with "nice" from being an irresponsible dog owner and kind of disgusting with the hours/barfing.
Reply Like 4 likes Delete
Juliet and Ed
Juliet and Eda year ago
Use the "sandwich method", you know, something good, something not good, something good. Such as "J.... was a good communicator and arrived punctually. However, there were a couple of very thoughtless incidents which bothered me. On the whole, J was a pleasant, friendly person.
Reply Like 1 like Delete
Deborah
Deboraha year ago
Being a host with pet chickens is a good reason never to allow a guest to bring a dog. I'd suggest not allowing guests to bring pets in the future. You can't really blame the guest for the chicken being killed -- all you can blame him for is having the dog off leash,which in most settings does not lead to catastrophe. I wouldn't mention anything about this in the review unless you have in your house rules something about dogs being required to be on leash at all times ----which you don't. IN fact, I noticed you have NO house rules! Major oversight. Please get some rules on your listing to avoid serious problems! To some extent you can't blame guests for doing things that you never asked them not to do. And along those lines, you specifically welcome guests with dogs in your listing -- again, I think that is unwise for someone with chickens-- and you don't mention anything about dogs having to stay leashed. So, given those facts, it isn't fair to mention anything about the dog incident in the guest review.
Re the late night hours and vomiting -- it sounds like the result of a late party? Again, as far as trying to prevent this in the future, I"d avoid guests who give you the impression that they are going to be out late drinking or partying. One way of doing this in part is to state that guests may not be intoxicated upon your premises, or return intoxicated from a party or outing. That doesn't eliminate all such problems but it indicates what kind of setting you are creating and what kind of behavior you want to avoid.
I think the only issue you can really focus on in terms of reviewing the guest, is whether he did an adequate job cleaning up after himself after barfing in the bathroom. That is something that is quite reasonable to expect a guest should do. If he did clean up well, then I think there isn't really anything at all you should be mentioning about these things in the review, so then just mention the positive things.
Reply Like 12 replies•2 likes Delete
Nathalie Et Claude
Nathalie Et Claudea year ago
Marble floor is beautiful but hard to maintain as it's real stone which 'drinks'. It is your 1st but probably not last issue with your beautiful marble floor.
Fiona
Fionaa year ago
So sorry for the chicken and for you as it must have been traumatic.
As a chicken owner I know dogs are a serious threat and don't allow guests to bring them - your guest may not have known and was encouraged to bring his dog in the wording of your listing so I don't think it's fair to rate him down for the incident unless pup was badly behaved in general. Maybe welcoming dogs only on leash would be a compromise.Fiona
Fionaa year ago
I'd also consider taking down the (adorable) picture of your dog paws up looking into the chicken coop as people might assume all dogs are naturally so well behaved. Such a great picture - frame it and put it up on your wall!
Ernie
Ernie a year ago
I disagree with Deborah, just because you don't ask a guest tnot to do something that causes negligent damage (the killing of one of your chickens by his dog) does not mean he or she is not responsible for this damage when visiting your property. Ask him to pay for the damage and if he refuses, file a claim.
Jeannette
Jeannettea year ago
Concur -- the dog owner is responsible for an off-lead dog killing livestock/chickens. In the Lake District of England, according to a fascinating book I just read, farmers (those that love and raise border collies, so not anti-dog) will summarily shoot an off-lead dog that worries their farm creatures and the heedless owner just has to deal with the fact that they really screwed up in not leashing the dog.
Andrew
Andrewa year ago
Ernest - how does one file a claim for a chicken? Do they come with receipts?
Ernie
Ernie a year ago
I'm not sure but I'm certain they have a value that can be proven. A farmer would likely know the market value of an egg producing hen, presuming that is what was killed. Farm animals and pets are considered personal property and should be included under Airbnb's security deposit protection policy.
Andrew
Andrewa year ago
Yes, I think the decent thing for the guest to do would be to offer some kind of compensation (though impossible to put a price tag on our affection for the animals). But the guest hasn't even checked out yet, so it is not the time to be discussing deposit claims. As with any damage, if the host intends to pursue compensation for something the guest makes them aware of during their stay, it is far better to at least attempt a resolution face-to-face.
Fiona
Fionaa year ago
Jeanette, in the Lake District the farmers aren't posting ads encouraging people to bring dogs onto their property with them. Andrew, chickens DO come with receipts if you've bought them online or at a feed store or something. But I had the same question you did - unless it is a rare breed they are probably "worth" a few dollars at most as they are easily replaceable at this time of year and their egg-laying lifespan isn't all that long.
Fiona
Fionaa year ago
I do hope the guy was remorseful and made you whole OP! What happened?
Jeannette
Jeannettea year ago
^^ Thanks Fiona, gee I'm so glad you pointed that out. (Missing my point by miles.)
Fiona
Fionaa year ago
You had a point?
Andrew
Andrewa year ago
I very much agree with Deborah's suggestions, especially with regards to pets and House Rules. Very sorry to hear about the poor chicken, though.
I'd also avoid mentioning the vomiting in your review, as it is needlessly embarrassing. While there's a high likelihood that it was the result of excessive partying, you can't really be sure that it wasn't food poisoning or some other gastric ailment. If the guest didn't adequately clean up after himself, you can make a non-specific reference to his cleanliness in the bathroom. And had there been other inappropriate drunk behaviors (loud noise, aggression, etc) those would definitely be worth mentioning. But I take care to write reviews or rules that seem to express judgment of people's lifestyles or activities outside of the house. Plenty of people can go out for a night of hedonistic excess and still be respectful and responsible when they come back home.
Reply Like 2 likes Delete
Serafina
Serafinaa year ago
So sorry about the chicken. Unlike others here, I'd mention it in the review. He should know his dog well enough not to let it off leash around chickens if they are going to be a temptation.
But as a Minnesotan, I'd probably be a bit indirect about it and take some of the heat off him through flip self-deprecation: We welcomed Barfy's dog as well, which wasn't as successful. Our backyard egg production plummeted in the near term, but someone got a nice chicken dinner.
I occasionally take pets after conversation with prospective guests, and I'd want to know.
Reply Like 4 likes Delete
Andrew
Andrewa year ago
That would be a hilarious review, Serafina! :-) But if I got an inquiry from Barfy, I don't think it's something I'd feel the need to be warned about. I'm already well aware that even the most sweet and lovable dog's natural instinct upon seeing a juicy free-range chicken would be to attack it, and I think revealing an embarrassing story about an otherwise perfectly decent guest would reflect more poorly on me than on him.
While he certainly erred in letting his dog off-leash around livestock (though he might've never known his dog was capable of it - they're full of surprises), I also look favorably on the fact that he chose a property that very explicilty welcomed dogs (and even unattended ones at that!) and that he owned up to the responsibility for the incident. If Barfy cleaned up the bathroom properly and made some effort to help replace the poultry casualty (maybe he can lay an egg!) I think he deserves to be reviewed as a decent and conscientious human being, without any embarrassing marks on his record. On the other hand, if these incidents turn out to be part of a pattern of reckless and disrespectful conduct, he should be properly called out on it and possibly removed from the property. We expect that people will make mistakes and have bad luck sometimes, and they deserve the opportunity to make things right before we leap to judgment.
Reply Like 1 like Delete
Kim
Kima year ago
I'm sorry it killed your chicken. It IS the guests fault. He should have kept his dog in control, and if he didn't know if his dog is trained how to behave around chickens or not he needed to keep it on a leash. Common sense. I would definitely leave the chicken killing in the review. Personally I would not let him stay with me. But the review could be something like X was nice, clean and friendly. The only problem I had with X is he let his dog off leash around my chickens and it killed one. Then the dog threw up in my bathroom. I recommend hosting X without his dog.
Reply Like 1 reply Delete
Andrew
Andrewa year ago
Sounds like it was the human who threw up in the bathroom, rather than the dog.
Anastasia
Anastasiaa year ago
ok soooooo barfy left this morning, We both stood there while I had Betty Page in my arms and watched her take her last breath. He felt very bad, was soo sorry, said he should have had his dog on leash, and offered to buy me a new chicken. ( about $1.49) I told him that I didn't want to bring a new one chick to the flock and tried to make him not feel bad because Betty Page was on the side of the house not in the back yard and neither one of us could have known that......... BUT, he told me he didn't want his dog around my chihuahuas because his dog could be a little "funny"
I love dogs, I used to dog sit, so I thought accepting dogs would be a fun niche for me. Barfy and I talked about his dog and he asked if he could stay in the house when he couldn't take him with and I told him sure that I was a dog sitter and had chihuahuas. I was not happy that the dog had to stay locked up in his room instead of with me because he could be "funny" .
The night Barfy earned his name he was too drunk to take him out and didn't take him out the next morning till very late. So my point is he new his dog couldn't be trusted and that I had chihuahuas and still let his dog walk from the car to the house with out a leash and I still want to accept dogs but not dogs with an aggressive personality.
............. red wine barf has stained the white trim and cupboards in my bathroom.
Reply Like 1 reply Delete
Fiona
Fionaa year ago
RIP Betty Page. Eeeuuuwww to the stains - there isn't enough bleach in the world to get them out of your mind's eye I'm sure but you can start with some white vinegar and a nail brush.
Anastasia
Anastasiaa year ago
He left early this morning before I got up with no note or text. I saw him only once during his stay and gave him and his dog a warm greeting .
Reply Like Delete
Abagail
Abagaila year ago
I'm speechless. I'm so so sorry you have this happening!
Reply Like Delete
Serafina
Serafinaa year ago
Ouch, Anastasia. I hope the next guest goes smoother.
These are the kind of pet owners I want to be warned about: they don't keep their dogs on leashes when they absolutely need to be leashed. They don't respect their pet's bodily needs and leave them unattended for long periods.
Reply Like Delete
Anastasia
Anastasiaa year ago
Update........... I've moped the marble floor several times and there are dull splotches that won't go away and the splatter on the baseboard molding won't come out and I'm just throwing away the trash can because there are chunks on it. Did I mention that this bathroom remodel was about three weeks ago
Reply Like Delete
Anastasia
Anastasiaa year ago
another update ........... Talked to my floor guy and as luck would have it stomach acid and alcohol will etch a marble floor and the whole thing needs to be replaced.
Reply Like Delete
Nathalie Et Claude
Nathalie Et Claudea year ago
As written above, marble floor drinks. It is your 1st but not last unwashable stains on it. Not sure it was a good idea for rentals. I love marble floor and i know how hard to maintain it is.