Post by High Priestess on May 27, 2016 21:50:50 GMT
Inanna shared on New HOsts Forum Feb 2014
www.airbnb.com/groups/content/content-80022
how to change someone from one room to another on the platform
Hi everyone!
Anyone know how to change someone's room in the platform? I have a guest who is staying for awhile, and her room is a little small for several months, and I would like to give her a bigger room. My only hesitation is not knowing how to do that on the platform.
Where I am confused is that she has already stayed for 15 days, and has a few more months to stay. so, an alteration would have to be done from the past to the future. Is that possible?
Thanks so much and happy hosting!
Shaun
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Hajji
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Deborah
Deborah2 years ago
I think --- but am not sure--You can use reservation alteration to do this --- to alter the reservation to be on the other listing. Go into reservation alteration and see if it gives you a drop down menu for your listings . If you can do it this way, I think the whole reservation would be shifted to the other room, but it doesn't matter about the past---and you will need to manually enter the total price to reflect part of the reservation was in the small room.
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Inanna
Inanna2 years ago
Hi Deborah, thanks. I have used the tool before, but never for this level of complexity! I will let you know if it works.
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Louise
Louise2 years ago
HI Shaun, I was curious how the alteration tool worked out for your situation.
Did you encounter any problems ?
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Inanna
Inanna2 years ago
Hi Louise,
I haven't done it yet. I will let you know how it goes.
Reply Like Delete
www.airbnb.com/groups/content/content-80022
how to change someone from one room to another on the platform
Hi everyone!
Anyone know how to change someone's room in the platform? I have a guest who is staying for awhile, and her room is a little small for several months, and I would like to give her a bigger room. My only hesitation is not knowing how to do that on the platform.
Where I am confused is that she has already stayed for 15 days, and has a few more months to stay. so, an alteration would have to be done from the past to the future. Is that possible?
Thanks so much and happy hosting!
Shaun
4 comments•1 like
Following
Like
Hajji
Delete
Hide
Deborah
Deborah2 years ago
I think --- but am not sure--You can use reservation alteration to do this --- to alter the reservation to be on the other listing. Go into reservation alteration and see if it gives you a drop down menu for your listings . If you can do it this way, I think the whole reservation would be shifted to the other room, but it doesn't matter about the past---and you will need to manually enter the total price to reflect part of the reservation was in the small room.
Reply Like 1 like Delete
Inanna
Inanna2 years ago
Hi Deborah, thanks. I have used the tool before, but never for this level of complexity! I will let you know if it works.
Reply Like 1 like Delete
Louise
Louise2 years ago
HI Shaun, I was curious how the alteration tool worked out for your situation.
Did you encounter any problems ?
Reply Like Delete
Inanna
Inanna2 years ago
Hi Louise,
I haven't done it yet. I will let you know how it goes.
Reply Like Delete