Not able to run AIrbnb on CHrome

Elaine shared on Airbnb PRoducts and Updates Jan 2015

www.airbnb.com/groups/content/content-100943

not able to run airbnb on chrome

just curious...why the heck can't I run my airbnb dashboard on Google Chrome??!! It worked welll for a few years but last year, it just started spinning and won't move to a new page. Now have to run the site on mozilla firefox which is not my fav browser. anyone know why?
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Deborah
Deboraha year ago
That is odd -- I would think it may have to do with your computer, rather than Google Chrome. I would look into having a computer tech person come and assess the issue.

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Tanya & Ben
Tanya & Bena year ago
Clear cache?

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Elaine
Elaine a year ago
Yes. Have tried that.

Julie and Eric
Julie and Erica year ago
Chrome works great for me - sounds like you might need to uninstall/reinstall.

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Elaine
Elaine a year ago
Yup tried that too. I probably need a techy to help

Dieneke
Dienekea year ago
Software uodate?

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Justin
Justina year ago
Software guy checking in here. It would definitely be related to your temporary internet files. Hit Control+Shift+Delete. This will open a new tab for you. You will want to clear cache, cookies, most of those options there from all time. This will remove some of your stored internet files and logins, but it should clear up your Chrome browser. After doing that I like to make sure to either close the browser and open it back, or just hit Control+F5 to do a hard, manual browser reset. That should fix you up. My Chrome works perfectly, and typically Chrome is one of the most compatible browsers out there.

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Elaine
Elaine a year ago
thanks, i'll try this and let you know how it went.

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Elaine
Elaine a year ago
Nope. Did all of that and it just won't work once I log in and get to my dashboard...spins and spins. Frustrating.

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Dieneke
Dienekea year ago
is it on a PC or android? I am running it on Google Chrome without probems. With my I-Phone I have found at some point that after having installed the latest IOS on my iPhone, Airbnb app didn't work anymore and I had to download the latest Airbnb app.

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Elaine
Elaine a year ago
On my pc. Works great on my iPod and android tablet

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Dieneke
Dienekea year ago
Strange, have you virus checked your computer for instance with Malwarebyte?

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Elaine
Elaine a year ago
Yes I have very good security/ virus protection. I think it must be some obscure setting that I haven't quite found yet. It also interferes with one outlook webmail app I use.

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Elaine
Elaine a year ago
Runs just fine on Mozilla firefox

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Dieneke
Dienekea year ago
I had a problem like that a while ago. It might be a Google Chrome setting. Maybe google and see whether anyone else has had similar problems.

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Julie and Eric
Julie and Erica year ago
You could try disabling all Chrome apps/extensions to see if one is causing the issue; press CTRL+SHIFT+N to try logging in using an incognito browser as well.

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Elaine
Elaine a year ago
I will give this a try. Thanks