Post by High Priestess on May 27, 2016 5:38:29 GMT
KATE shared on New Hosts Forum Dec 2014
www.airbnb.com/groups/content/content-100571
Two reviews for one guest?
Hi there,I have had a guest, lovely guy, stay at my place for a total of 6 nights in a row; however he booked the extra one night separately.(two bookings, six nights total) This means that Air BNB are asking me to leave two reviews for the one person. He has left me a review for which I have in turn left him a reivew, but of course Air BnB want me to leave a review for his 'second' stay.Should I just ignore the second review or will I be penalised?thanks in advanceKate
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lapsang
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Gordon
Gordona year ago
Why would you ignore the request? If he ignores your 'second stay' request you will be impacted (albeit not by much) when it comes to Superhost (email hidden)suming he's five-star-ing you.
For the seconds it takes, I'd do it.
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Andrew
Andrewa year ago
Just to clarify, there is no penalty for not leaving a review.
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Glenn
Glenna year ago
Let's consider the obvious. There's no reason *not* to leave a review since you can simply say in the second review that this was an "add-on" reservation to the previous one. The guest sounds like someone you would want to stay again anyway.
Airbnb "runs" off of reviews, and they highly tout their review conversion rates, so I think there is a (probably small) "non-engagement" penalty if a host simply ignores the review.
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Carrie
Carriea year ago
Yup. Agreed, no reason not to leave him a second review. Since the reviews will be consecutive, you might want to leave a full review for the first stay, and then a brief "guest decided to stay longer, I was delighted to have him!" type review for the second.
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KATE
KATEa year ago
Thanks all. I will get on to it1
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www.airbnb.com/groups/content/content-100571
Two reviews for one guest?
Hi there,I have had a guest, lovely guy, stay at my place for a total of 6 nights in a row; however he booked the extra one night separately.(two bookings, six nights total) This means that Air BNB are asking me to leave two reviews for the one person. He has left me a review for which I have in turn left him a reivew, but of course Air BnB want me to leave a review for his 'second' stay.Should I just ignore the second review or will I be penalised?thanks in advanceKate
5 comments•1 like
Follow
Like
lapsang
Delete
Hide
Gordon
Gordona year ago
Why would you ignore the request? If he ignores your 'second stay' request you will be impacted (albeit not by much) when it comes to Superhost (email hidden)suming he's five-star-ing you.
For the seconds it takes, I'd do it.
Reply Like Delete
Andrew
Andrewa year ago
Just to clarify, there is no penalty for not leaving a review.
Reply Like 2 likes Delete
Glenn
Glenna year ago
Let's consider the obvious. There's no reason *not* to leave a review since you can simply say in the second review that this was an "add-on" reservation to the previous one. The guest sounds like someone you would want to stay again anyway.
Airbnb "runs" off of reviews, and they highly tout their review conversion rates, so I think there is a (probably small) "non-engagement" penalty if a host simply ignores the review.
Reply Like 2 likes Delete
Carrie
Carriea year ago
Yup. Agreed, no reason not to leave him a second review. Since the reviews will be consecutive, you might want to leave a full review for the first stay, and then a brief "guest decided to stay longer, I was delighted to have him!" type review for the second.
Reply Like 4 likes Delete
KATE
KATEa year ago
Thanks all. I will get on to it1
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