Post by High Priestess on Apr 28, 2016 13:42:00 GMT
Marjun shared April 27 2016
No review notification
I had 2 guests for two nights leaving on April 23rd.
Normally I get a notification from Airbnb the day after the guests have left to remind me to write a review, but nothing although we now have the 27th.
Anyone had that experience?
Deborah
Marjun if you read down this forum and on other host groups you will see that MANY hosts have had this experience and have been posting on this topic for over a month. HEre are eleven different posts on this:
community.airbnb.com/t5/General-Hosting/Cannot-provide-review-on-our-guest/m-p/36044#U36044
community.airbnb.com/t5/General-Hosting/Review/m-p/77034#U77034
community.airbnb.com/t5/General-Hosting/Cannot-provide-review-on-my-guest/m-p/76397#U76397
community.airbnb.com/t5/General-Hosting/Cannot-provide-review-on-our-guest/m-p/75798#U75798
community.airbnb.com/t5/General-Hosting/Inability-to-write-or-leave-reviews/m-p/76862#U76862
community.airbnb.com/t5/General-Hosting/Guest-unable-to-leave-review/m-p/76343#U76343
community.airbnb.com/t5/General-Hosting/Can-t-review-my-lovely-guests/m-p/76230#U76230
community.airbnb.com/t5/General-Hosting/Reviews/m-p/56866#U56866
community.airbnb.com/t5/General-Hosting/What-happened-to-the-quot-review-link-quot/m-p/78530#U78530
community.airbnb.com/t5/General-Hosting/No-link-provided-to-review-my-last-guest/m-p/78261#U78261
community.airbnb.com/t5/New-to-Hosting/Reviews/m-p/78583#U78583
A major point I'm trying to make by collating all these posts on the same topic, is to demonstrate that many hosts are failing to use the search function on the Community center, to first see if the question that they have, has been asked before. Host's collective failure to do this is one of the things that makes the Community Center so very dull. One sees the same questions asked again and again and again. And the questions being asked there, are very often technical questions that should be addressed to customer service, not to the host community. "I didn't get my prompt to write a review" is a technical issue. It's nice to let others in the host community know that this is happening, but obviously your fellow hosts can't go into the website and fix this for you.
No review notification
I had 2 guests for two nights leaving on April 23rd.
Normally I get a notification from Airbnb the day after the guests have left to remind me to write a review, but nothing although we now have the 27th.
Anyone had that experience?
Deborah
Marjun if you read down this forum and on other host groups you will see that MANY hosts have had this experience and have been posting on this topic for over a month. HEre are eleven different posts on this:
community.airbnb.com/t5/General-Hosting/Cannot-provide-review-on-our-guest/m-p/36044#U36044
community.airbnb.com/t5/General-Hosting/Review/m-p/77034#U77034
community.airbnb.com/t5/General-Hosting/Cannot-provide-review-on-my-guest/m-p/76397#U76397
community.airbnb.com/t5/General-Hosting/Cannot-provide-review-on-our-guest/m-p/75798#U75798
community.airbnb.com/t5/General-Hosting/Inability-to-write-or-leave-reviews/m-p/76862#U76862
community.airbnb.com/t5/General-Hosting/Guest-unable-to-leave-review/m-p/76343#U76343
community.airbnb.com/t5/General-Hosting/Can-t-review-my-lovely-guests/m-p/76230#U76230
community.airbnb.com/t5/General-Hosting/Reviews/m-p/56866#U56866
community.airbnb.com/t5/General-Hosting/What-happened-to-the-quot-review-link-quot/m-p/78530#U78530
community.airbnb.com/t5/General-Hosting/No-link-provided-to-review-my-last-guest/m-p/78261#U78261
community.airbnb.com/t5/New-to-Hosting/Reviews/m-p/78583#U78583
A major point I'm trying to make by collating all these posts on the same topic, is to demonstrate that many hosts are failing to use the search function on the Community center, to first see if the question that they have, has been asked before. Host's collective failure to do this is one of the things that makes the Community Center so very dull. One sees the same questions asked again and again and again. And the questions being asked there, are very often technical questions that should be addressed to customer service, not to the host community. "I didn't get my prompt to write a review" is a technical issue. It's nice to let others in the host community know that this is happening, but obviously your fellow hosts can't go into the website and fix this for you.
