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Post by catchafire on Oct 25, 2015 4:57:52 GMT
We have a couple staying with us at the moment, they are fine...no issues, but I have checked their reviews and have noticed they have not reciprocated the host reviews.
So like other guest who I have noticed who do not leave reviews, they won't get a review unless I get a notification that they have (except if they turn out to be bunny boilers).
Normally I leave a review within 48hrs of check out.
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Post by fleur on Oct 25, 2015 7:23:07 GMT
Honestly I'm happy to get a couple of reviews each month. I always review guests.
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Post by High Priestess on Oct 25, 2015 20:24:53 GMT
I always review guests, regardless if they leave a review.
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Post by Clare on Oct 25, 2015 21:10:27 GMT
In the beginning I left reviews as fast as I could thinking this would encourage my guests to do the same. Now I wait for notification of their review. If they can't take the time neither can I. The only exception is if the guest's behaviour was such that prospective hosts need to be warned.
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Post by queenie&ted on Oct 25, 2015 23:07:08 GMT
I always leave a guest review. I don't do the reviews for the benefit of guests but for the next host. Hosts' reviews are one of the few clues we have into the character of the people that we're letting into our homes.
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Post by lambada on Oct 26, 2015 7:40:59 GMT
I do what Clare does now. I only review when they submit their reviews, although every now and then I do submit my reviews first. But the situation is more like this: Guests are a bit on a high maintenance side as in asking this and that as favors, and often times I don't even get a 'thanks'. The next note/conversation would be because they need something else, which is fine and I'm happy to give them. They followed all the house rules and left the place clean and tidy. So no obvious red flags but more work. But also I don't need to necessarily alert future hosts as other hosts are probably perfectly fine with this type of guest.
So in the past, I'd post a nice enough review, and guess what, NADA - NOTHING from them. This happened quite a few times, so I decided to not waste anymore of my time giving great review when they don't even bother doing so.
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Post by High Priestess on Oct 26, 2015 12:57:00 GMT
lambada and Clare --- You say you only review the guest if they do a review first. My question for you would be -- what if the guest is thinking the same thing? What if they are waiting for you to review them, and will only do a review for you if you do one of them first? I think this is actually the case with a lot of guests. I find that very soon after I leave a review for the guest, they leave one for me. WHich is why, my policy is to always write a review for the guest, because that is likely to prompt them to do one for me.
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Post by lambada on Oct 27, 2015 14:47:36 GMT
lambada and Clare --- You say you only review the guest if they do a review first. My question for you would be -- what if the guest is thinking the same thing? What if they are waiting for you to review them, and will only do a review for you if you do one of them first? I think this is actually the case with a lot of guests. I find that very soon after I leave a review for the guest, they leave one for me. WHich is why, my policy is to always write a review for the guest, because that is likely to prompt them to do one for me. That's an interesting question, Deborah and I honestly don't know the answer to that. But I feel like I do all I could for my guests, and then some . And then I have to worry if they have a great stay. If they have any little problem (TV remote control!!!) I find myself obsessing about it until I know everything is ok. And my favorites ones are the guests who have reviewed and accepted my house rules prior to my accepting their reservations, and as soon as they checked in, they started asking if they could have 'their small family' come over for a quick meal. My house rules stated no visitors, day or night. But when guests ask this after they checked in, I feel like I'm put in a situation where I had to agree or otherwise I'm risking a bad review. So with all that said, I feel the only 'control' I have is by not giving the review until they give me mine and if I could be sure that it was a good review. I didn't want to give them bad review for doing something (against the house rules) since they already asked for my blessing, albeit a forced one. I know probably what I said above doesn't make a lot of sense, but that's how I feel. |
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Post by apricotnelli on Nov 3, 2015 11:40:31 GMT
I always review but for the majority of guests it takes three minutes as I write the things that I think would be important to other hosts - most of the people are
1.clean
2. considerate (as in quiet coming in and out), clean in the common areas and also leave their room tidy enough so it can be cleaned
3. fairly sociable as in make eye contact and exchange a few words at least when we meet
4. out of the house a lot or are occupied (this really only matters if you live in the listing and also because in Ireland and England we dont heat the house all day just for a few hours morning and evening and heating here is very very expensive,my house costs about 2.25k euro to heat a year with the heating on about 6 hours a day and not counting some supplementary fires or electric heaters, it would not pay me to have people here in the winter who wanted the heat on all day)
5. quiet
6. generally obey the rules
I sometimes dont mention things in the review I feel are not great but I mark cleanliness etc on the stars and think airbnb should show these ratings to hosts.
My reviews may be boring but I get a lot of brand new to airbnb guests and I think if they make the effort to be a good guest for me I should help them build their profile. I also want to be left reviews myself as Deborah says.
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