Post by High Priestess on Nov 16, 2018 0:16:04 GMT
This host shared about another situation (we've all heard many, no doubt) where a guest apparently misrepresented the reason for her cancellation so that she could get a full refund, which cost the host big time:
Lost it this morning. I knew this guest was playing the extenuating circumstances clause to get her full refund back. The 50% cancellation fee under the strict policy was worth $2,500, and my calendar is still sitting empty because of her.
Initially, she said her grandfather was unable to travel, and had to cancel. Then a few days later, Airbnb texted me to say she’s asking for a full refund under the extenuating circumstances clause. I texted the guest again, and guess what? She said she can’t travel because her grandmother was diagnosed with cancer. As if realising her mistake, 5 minutse later, she quickly followed up to say her grandfather was diagnosed with Alzheimers.
In a fit of anger, i told her she’ll get retribution for what she has done. In reality, I’m the one who’s getting the retribution for hosting on Airbnb. :frowning:
Now i’ve capped all stays at a maximum of 10 days. I’ve been looking to diversify on VRBO, but the bookings are really scarce and few. Well, I knew what I was getting into. Thank goodness i won’t be hosting for much longer.