Post by High Priestess on Nov 8, 2018 0:50:49 GMT
Apparently about 23,000 Australian hosts have had their Airbnb payments delayed --
tendaily.com.au/news/a181106rof/airbnb-glitch-blocks-payouts-to-23000-aussie-hosts-20181106
Hosts are getting very angry, which is predictable. Some hosts are threatening to cancel guest stays, which is reasonable, if you're not sure if you will get paid. This should never happen. If you read the Airbnb CC thread on this, you'll see how angry hosts are, and you'll also see that someone in the news media keeps posting on the CC and trying to get hosts to talk to her about it. Media are interested.
community.withairbnb.com/t5/Hosting/Problem-with-Payout-method/m-p/858638
There's a story on the Herald Sun but this may only available to members on that site:
www.heraldsun.com.au/news/victoria/airbnb-hosts-say-the-site-owes-them-thousands-of-dollars/news-story/4f800a23b2b33323dd9d87116c888ed8
tendaily.com.au/news/a181106rof/airbnb-glitch-blocks-payouts-to-23000-aussie-hosts-20181106
Hosts are getting very angry, which is predictable. Some hosts are threatening to cancel guest stays, which is reasonable, if you're not sure if you will get paid. This should never happen. If you read the Airbnb CC thread on this, you'll see how angry hosts are, and you'll also see that someone in the news media keeps posting on the CC and trying to get hosts to talk to her about it. Media are interested.
community.withairbnb.com/t5/Hosting/Problem-with-Payout-method/m-p/858638
It is indeed appalling that a Company that manages so much money that isn't even theirs is so useless. If paypal did anything like this they would be hauled over the coals. If the issue was with World Pay why on earth did they contact us all telling us to set up new payment methods? I have no idea at the moment what I am supposed to be doing and I know that ringing CS is about as useless as doing nothing as they will not have been properly informed and won't know what we should be doing anyway.
Even if the underlying issue is with World Pay then the Airbnb system should handle the issue and not simply spam us all telling us to add new payment methods.
I work in IT and we also process payments. If we did something like this we would be in serious trouble and have serious repurcussions to face. Airbnb never suffer as it's not them that isn't getting paid.
Even if the underlying issue is with World Pay then the Airbnb system should handle the issue and not simply spam us all telling us to add new payment methods.
I work in IT and we also process payments. If we did something like this we would be in serious trouble and have serious repurcussions to face. Airbnb never suffer as it's not them that isn't getting paid.
There's a story on the Herald Sun but this may only available to members on that site:
www.heraldsun.com.au/news/victoria/airbnb-hosts-say-the-site-owes-them-thousands-of-dollars/news-story/4f800a23b2b33323dd9d87116c888ed8