Does having a resolution claim downgrade you in search? Sept 14, 2018 3:58:32 GMT Quote Select PostDeselect PostLink to PostMemberGive GiftBack to Top Post by High Priestess on Sept 14, 2018 3:58:32 GMT Some think so...airhostsforum.com/t/rankings-plummet-immediately-after-resolution-center-case-manager-messaging/24690/5