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Post by jamiestrayer on Oct 11, 2016 1:49:13 GMT
When I log into my Airbnb account, my listing is gone. In its place, Airbnb is soliciting me to be a host. What do I do? Who do I call? This is weird.
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Post by High Priestess on Oct 11, 2016 9:41:49 GMT
Hi Jamie I replied to your private message and also on the other post you created about this issue --- let us know what happens with this situation. I thought it was either a software glitch or perhaps your account was hacked -- but hacked accounts dont' lose the reviews. IF AIrbnb ever closes anyone's listing for any reason, they do seem to give notice to the host ... with an email in which they give no reason for doing so and tell the host that they dont' have to give a reason. So it seems that if there was some such thing going on, Airbnb would have sent you an email.
The only other thing I can think of would apply only to tenants -- are you a tenant host? In some cases where a landlord asserts that a tenant is illegally subletting their property, they call Airbnb and have the listing shut down. I know of at least one such case...but then I also know of cases where the tenant was illegally subletting and the landlord was unable to get Airbnb to close the listing.
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Post by High Priestess on Oct 11, 2016 9:42:47 GMT
Also -- are you on the mobile app or the PC? IF you are on the mobile app are you sure that you're in hosting mode? THe app has 2 modes, traveling and hosting, and if you're in traveling mode you wont' see your listings.
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Post by helgaparis on Oct 11, 2016 17:40:19 GMT
What happens if you click on an old email limk to your listing? Is it still there? If you have the number, you can try directly. Just open any listing and correct the room number in the address bar.
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Post by High Priestess on Oct 11, 2016 22:10:43 GMT
Good idea, Helga --- also just log out of your account and do a search and see if your listing shows up in search results for your area.
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