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Post by leny on Mar 3, 2016 10:35:00 GMT
I got a mail tonight <alexander-alwjnq0yoatwtanu@guest.airbnb.com> Hi Vladimir, I had made a booking however my girlfriend and I have now broken up and would like to cancel the reservation. What is the situation with getting a refund? Thanks Sent from my iPhone ### Airbnb ###
I have nothing in airbnb system? I' do have a reservation but on Alexandra not Alexander. Do you know how come only mail came not message in system?
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Post by leny on Mar 3, 2016 11:45:20 GMT
So I sorted it. I contacted with Alexandra who booked, but on itinerary I see 2 guest pictures. Never noticed that. So her exboyfriend contacted me, about their (hers) reservation. Very interesting.
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Post by High Priestess on Mar 3, 2016 16:23:51 GMT
Glad you got an answer to that!!
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