Post by High Priestess on Feb 21, 2016 0:43:30 GMT
C C shared Feb 20 2016 on Anecdotes forum
Expert help needed please
Is it just me? A man Instant Booked my room & he's the one coming, but told me in the thread that his brother paid for it. I can't seem to distinguish this from a 3rd party booking. The man says he designs sophisticated equipment around the country--but is penniless? Just seems like a red flag. Also a red flag that he seemed extraordinarily anxious to show acceptance of my rules. Just hinky. So I had a simple question: if there are damages, who will be responsible, stayer or payer? I thought it was a good question. The CX I got said how do I know who paid? I said, well he told me. She said, well, he might just have graduated & is not yet an experienced engineer...it might be a present from his mother...all this stuff. In my experience, people need a room, they have a good job, they book the room, they stay, they leave, all is good. I couldn't get the CX to focus on the question, so I kept escalating scenarios. What if he bashes a hole in my wall? Her answer, Why would he if blah blah. What if he steals something, who pays? Well, he's an honest person or he wouldn't have told you his brother was paying. So I finally said, Ok, he burns my house down Who pays? Well, the insurance company, she says, and says why do I assume he will? I FINALLY asked her, "Haven't you ever heard of guests trashing Airbnb houses before?" And she said "NOT REALLY!" Idk--is it just me? Ultimately, I'm accepting his res, but I'm still saying when I've had deals like this in the past, they've started out squirrely & ended squirrely too.
13 comments•4 likes
Follow
Like
Aj
Sara
Dura
Michelle
C C
C C21 hours ago
Questions being 1) am I nuts? & 2) do you think my question to the CX was a good one?
Reply Like 3 replies
Shannon
Shannon5 hours ago
That is what I was thinking, CC. When did you go off your rocker? Yes, you are clearly temporarily insane. It is understandable. I have had several folks stay who someone else booked for. I am pretty sure the person whose credit card was used, said something like this. Hey, if you wreck the room and my card gets charged, I am going to take it out of your a$$.
C C
C C5 hours ago
Oh yeah. Forgot to mention 3rd red flag. His brother paid an outrageous sum of money without asking for a discount. That's why he's in like Flynn.
helga
helga2 hours ago
Don't worry, the brother read your exigencies on guests and paid for a last hope educational stay.
Aj
Aj19 hours ago
C C, First of all, the picture looks beautiful and all those beautiful flowers, wow ;-)))
I think this is one of those situations you talk to CS and in their little own lost minds, they tell you to deal with the situation yourself. That they've already collected their fees so " you go make it happen for all of us". It's a red flag to have some grown man getting a paid booking due to lack of funds. The only thing you'll have to do, to be extra cautious with such a guest and be present a bit more than leaving him alone. Hoping your presence will make him more of a ' sleep and go without drama or damages or theft" kinda guest. CS avoided your question being answered because they don't deal with third party issues and instead of her just saying " you are at risk taking on such a guy", Evasive is their second name. I'm surprise you didn't get the scripted response of " we always recommend hosts to try and solve any situations with guests by communicating first through our message system and see how to resolve it before we get involve. ( there is usually a pause)
Reply Like 1 like
Susan
Susan18 hours ago
And I'll bet dollars to donuts, they thanked you for "reaching out".
Reply Like
C C
C C17 hours ago
Hehe! Thanks, y'all.
Reply Like
Dave
Dave 14 hours ago
Oh wait. CC. Really sorry to bring this one up. Do you remember when Airbnb had a couple so called "guests" rent for what was supposed to be for a day or two, and they ended up staying for months( I believe the term is "squatting"). In California the says that you cannot evict them if they've nowhere to go( bunch of bs).
Reply Like 2 replies
Shannon
Shannon5 hours ago
That would not happen at CC's house. Dave, you are a bad boy for fanning the paranoia flames in CC's over pizzaed head. LOO
Dave
Dave 4 hours ago
Oops. Did I do that( do my best urkel impression).
Dave
Dave 14 hours ago
The law says.
Reply Like 1 reply
C C
C C10 hours ago
That's the kind of thing I'm worried about, Dave, for sure. Like when you post something on cl & people text & say yes, I'll take it (sight unseen & no questions asked), please ship it immediately. I don't have an account, so my friend will be paying by check...."
helga
helga8 hours ago
CC, nice flowers ! Is every hill indicting a former guest who did not pay or did not run fast enough?
My sister paid a few flight tickets for me over time, I buy stuff for my family on Amazon and get it shipped there, sometimes even as a surprise (my mother would not take it otherwise) I regularly book flight and train tickets and hotels for my landlord. He has no card and we deduct it from the next rent. It would not panic me without other indicators of trouble.
As I see it, the person who pays accepts that her card is used for withdrawal of rent and further sums in accordance with the terms and after airbnb mediated. If the brother stole the card and used it without permission, that would be different, but if the brother paid himself, he has to stand up for him.
Reply Like 9 replies
helga
helga8 hours ago
When my sister lived in Rumania, she even paid flight tickets for her friends, as otherwise they would not visit her there ;-)
C C
C C8 hours ago
Thanks, Aj & Helga! Would you believe those flowers mound up like that by themselves? How do they know how to do that? Helga, that does speak to the question, but I would still be interested in how a problem would actually be handled. I told the CX she seemed unconcerned, possibly because it's not her property at risk.
helga
helga6 hours ago
CC if they are not six feet under, they rise. - if you speak to CS, you need to get technical and speak legalese. Like "Tell me who is liable for damage, the renter or the payer or airbnb? As technically and by the terms I can't check with which card it was paid, I take it that it is your legal responsibility to check the card. Tell me, if the responsibility extends to further payments to which the tenter agreed by the terms, like for damage or if he accepts a payment request for extension of stay or postal fees for forgotten items. ... By your terms, could a card holder block further payments if the booker accepts them? ... If it's a grey zone and it slipped your control, would airbnb stand in if something happens or asked otherwise would host garanty and insurance still pay?"
Shannon
Shannon6 hours ago
I am so glad I did not have a mouth filled with liquid. ROLF
helga
helga6 hours ago
But I suppose she meant that insurance will pay. You have the note on the booking that it is covered by host guarantee and you have no way to check payment- out of your means and thereby out of your responsibility
C C
C C6 hours ago
She meant MY HOMEOWNER'S insurance would pay.
helga
helga6 hours ago
I always take a mouth full of big legal term before calling any CS and spit them everywhere. Very efficient
helga
helga6 hours ago
But the host guarantee note is yhere?
C C
C C6 hours ago
Yeah, she mentioned the host guarantee fleetingly in all the other things she was preposterously proposing.
Shannon
Shannon5 hours ago
Hey, I get to vote today!!! IN the primaries, I think. I forget if I am a registered Republican or democrat as I have changed several times. Guess I shall find out. GOOOOO TRUMP!!!! ROFLMAO. kidding
Reply Like 1 reply
Dave
Dave 4 hours ago
That's it. I'm running for president and everyone gets a wall. Lol. Of course my govt is going to bill you for it.
Shannon
Shannonan hour ago
Vote for DAVE. DAVE for president, he is gonna get me a new wall. CC I do not see any red flags here. I rented the place for 1500.00 this month for a week. The guy registered himself and 3 guests. I did not care who the guests were. I did speak to all my neighbors and tell them to call me if they saw anything, or heard anything crazy. It went off without a hitch. Crazy to think some people actually have mad money to spend. Not airbnb hosts.
Reply Like
Shannon
Shannonan hour ago
Oh, I did have an airbnb host who decided that my check out time would not work for him. He checked out 2 hours late. I was a bit miffed, but in the end didn't really care enough to make something out of it.
Reply Like
Shannon
Shannonan hour ago
Oh yeah, he spent 45.00 bucks and rolled up in a porshe. He has a penthouse in SFO. I wonder if he lets his guests decide when to check out.
Reply Like 2 replies
Dave
Dave an hour ago
Well Shannon I guess we'll just have to find you a Porsche. Then we'll change your attitude from witty and gracious to well..... You know. A gentleman doesn't swear in front of Ladies. You get my point, I'm sure. Lol
helga
helgaan hour ago
I'll still speak to you if you arrive in a Porsche. I'll think about it only if you arrive on a broom. But as you indoctrinated me over time to accept all paying guests, I'd still host you, Shannon.
Shannon
Shannon44 minutes ago
Dave, a porsche, REALLY? I would never be in that shit ass car. I prefer a bit of metal around me. Plus, I don't like the sensation of feeling every pot hole in sc up my ass. I prefer a
Hell my G6 is just fine. Not into cars.
Reply Like 3 replies
helga
helga40 minutes ago
It's a great care, but if you decide to drive at 140 mph on a rainy road. One of your business partners did a flying dive over a highway bridge under these conditions. But a bit more metal would not have made a difference. But I'd still prefer a Ferrari - heck, I forgot to buy a lottery ticket.
helga
helga40 minutes ago
car
Dave
Dave 29 minutes ago
G6 as in Lear jet or Pontiac? My you are funny. Lol
Shannon
Shannon43 minutes ago
LOL Helga, I take my broom everywhere and Jesus does not complain. Glad I was able to teach you one thing. BOOK em Danno!
Reply Like 1 reply
helga
helga34 minutes ago
Just got a booking for next Sunday, third visit of the same guest. At least the function works, even if it looks like a free week till then. Not even an electric Autolib car this week - they rent them by the hour, self service, size like a Smart car. I'm off to bed and will count lottery millions in my dreams.
Expert help needed please
Is it just me? A man Instant Booked my room & he's the one coming, but told me in the thread that his brother paid for it. I can't seem to distinguish this from a 3rd party booking. The man says he designs sophisticated equipment around the country--but is penniless? Just seems like a red flag. Also a red flag that he seemed extraordinarily anxious to show acceptance of my rules. Just hinky. So I had a simple question: if there are damages, who will be responsible, stayer or payer? I thought it was a good question. The CX I got said how do I know who paid? I said, well he told me. She said, well, he might just have graduated & is not yet an experienced engineer...it might be a present from his mother...all this stuff. In my experience, people need a room, they have a good job, they book the room, they stay, they leave, all is good. I couldn't get the CX to focus on the question, so I kept escalating scenarios. What if he bashes a hole in my wall? Her answer, Why would he if blah blah. What if he steals something, who pays? Well, he's an honest person or he wouldn't have told you his brother was paying. So I finally said, Ok, he burns my house down Who pays? Well, the insurance company, she says, and says why do I assume he will? I FINALLY asked her, "Haven't you ever heard of guests trashing Airbnb houses before?" And she said "NOT REALLY!" Idk--is it just me? Ultimately, I'm accepting his res, but I'm still saying when I've had deals like this in the past, they've started out squirrely & ended squirrely too.
13 comments•4 likes
Follow
Like
Aj
Sara
Dura
Michelle
C C
C C21 hours ago
Questions being 1) am I nuts? & 2) do you think my question to the CX was a good one?
Reply Like 3 replies
Shannon
Shannon5 hours ago
That is what I was thinking, CC. When did you go off your rocker? Yes, you are clearly temporarily insane. It is understandable. I have had several folks stay who someone else booked for. I am pretty sure the person whose credit card was used, said something like this. Hey, if you wreck the room and my card gets charged, I am going to take it out of your a$$.
C C
C C5 hours ago
Oh yeah. Forgot to mention 3rd red flag. His brother paid an outrageous sum of money without asking for a discount. That's why he's in like Flynn.
helga
helga2 hours ago
Don't worry, the brother read your exigencies on guests and paid for a last hope educational stay.
Aj
Aj19 hours ago
C C, First of all, the picture looks beautiful and all those beautiful flowers, wow ;-)))
I think this is one of those situations you talk to CS and in their little own lost minds, they tell you to deal with the situation yourself. That they've already collected their fees so " you go make it happen for all of us". It's a red flag to have some grown man getting a paid booking due to lack of funds. The only thing you'll have to do, to be extra cautious with such a guest and be present a bit more than leaving him alone. Hoping your presence will make him more of a ' sleep and go without drama or damages or theft" kinda guest. CS avoided your question being answered because they don't deal with third party issues and instead of her just saying " you are at risk taking on such a guy", Evasive is their second name. I'm surprise you didn't get the scripted response of " we always recommend hosts to try and solve any situations with guests by communicating first through our message system and see how to resolve it before we get involve. ( there is usually a pause)
Reply Like 1 like
Susan
Susan18 hours ago
And I'll bet dollars to donuts, they thanked you for "reaching out".
Reply Like
C C
C C17 hours ago
Hehe! Thanks, y'all.
Reply Like
Dave
Dave 14 hours ago
Oh wait. CC. Really sorry to bring this one up. Do you remember when Airbnb had a couple so called "guests" rent for what was supposed to be for a day or two, and they ended up staying for months( I believe the term is "squatting"). In California the says that you cannot evict them if they've nowhere to go( bunch of bs).
Reply Like 2 replies
Shannon
Shannon5 hours ago
That would not happen at CC's house. Dave, you are a bad boy for fanning the paranoia flames in CC's over pizzaed head. LOO
Dave
Dave 4 hours ago
Oops. Did I do that( do my best urkel impression).
Dave
Dave 14 hours ago
The law says.
Reply Like 1 reply
C C
C C10 hours ago
That's the kind of thing I'm worried about, Dave, for sure. Like when you post something on cl & people text & say yes, I'll take it (sight unseen & no questions asked), please ship it immediately. I don't have an account, so my friend will be paying by check...."
helga
helga8 hours ago
CC, nice flowers ! Is every hill indicting a former guest who did not pay or did not run fast enough?
My sister paid a few flight tickets for me over time, I buy stuff for my family on Amazon and get it shipped there, sometimes even as a surprise (my mother would not take it otherwise) I regularly book flight and train tickets and hotels for my landlord. He has no card and we deduct it from the next rent. It would not panic me without other indicators of trouble.
As I see it, the person who pays accepts that her card is used for withdrawal of rent and further sums in accordance with the terms and after airbnb mediated. If the brother stole the card and used it without permission, that would be different, but if the brother paid himself, he has to stand up for him.
Reply Like 9 replies
helga
helga8 hours ago
When my sister lived in Rumania, she even paid flight tickets for her friends, as otherwise they would not visit her there ;-)
C C
C C8 hours ago
Thanks, Aj & Helga! Would you believe those flowers mound up like that by themselves? How do they know how to do that? Helga, that does speak to the question, but I would still be interested in how a problem would actually be handled. I told the CX she seemed unconcerned, possibly because it's not her property at risk.
helga
helga6 hours ago
CC if they are not six feet under, they rise. - if you speak to CS, you need to get technical and speak legalese. Like "Tell me who is liable for damage, the renter or the payer or airbnb? As technically and by the terms I can't check with which card it was paid, I take it that it is your legal responsibility to check the card. Tell me, if the responsibility extends to further payments to which the tenter agreed by the terms, like for damage or if he accepts a payment request for extension of stay or postal fees for forgotten items. ... By your terms, could a card holder block further payments if the booker accepts them? ... If it's a grey zone and it slipped your control, would airbnb stand in if something happens or asked otherwise would host garanty and insurance still pay?"
Shannon
Shannon6 hours ago
I am so glad I did not have a mouth filled with liquid. ROLF
helga
helga6 hours ago
But I suppose she meant that insurance will pay. You have the note on the booking that it is covered by host guarantee and you have no way to check payment- out of your means and thereby out of your responsibility
C C
C C6 hours ago
She meant MY HOMEOWNER'S insurance would pay.
helga
helga6 hours ago
I always take a mouth full of big legal term before calling any CS and spit them everywhere. Very efficient
helga
helga6 hours ago
But the host guarantee note is yhere?
C C
C C6 hours ago
Yeah, she mentioned the host guarantee fleetingly in all the other things she was preposterously proposing.
Shannon
Shannon5 hours ago
Hey, I get to vote today!!! IN the primaries, I think. I forget if I am a registered Republican or democrat as I have changed several times. Guess I shall find out. GOOOOO TRUMP!!!! ROFLMAO. kidding
Reply Like 1 reply
Dave
Dave 4 hours ago
That's it. I'm running for president and everyone gets a wall. Lol. Of course my govt is going to bill you for it.
Shannon
Shannonan hour ago
Vote for DAVE. DAVE for president, he is gonna get me a new wall. CC I do not see any red flags here. I rented the place for 1500.00 this month for a week. The guy registered himself and 3 guests. I did not care who the guests were. I did speak to all my neighbors and tell them to call me if they saw anything, or heard anything crazy. It went off without a hitch. Crazy to think some people actually have mad money to spend. Not airbnb hosts.
Reply Like
Shannon
Shannonan hour ago
Oh, I did have an airbnb host who decided that my check out time would not work for him. He checked out 2 hours late. I was a bit miffed, but in the end didn't really care enough to make something out of it.
Reply Like
Shannon
Shannonan hour ago
Oh yeah, he spent 45.00 bucks and rolled up in a porshe. He has a penthouse in SFO. I wonder if he lets his guests decide when to check out.
Reply Like 2 replies
Dave
Dave an hour ago
Well Shannon I guess we'll just have to find you a Porsche. Then we'll change your attitude from witty and gracious to well..... You know. A gentleman doesn't swear in front of Ladies. You get my point, I'm sure. Lol
helga
helgaan hour ago
I'll still speak to you if you arrive in a Porsche. I'll think about it only if you arrive on a broom. But as you indoctrinated me over time to accept all paying guests, I'd still host you, Shannon.
Shannon
Shannon44 minutes ago
Dave, a porsche, REALLY? I would never be in that shit ass car. I prefer a bit of metal around me. Plus, I don't like the sensation of feeling every pot hole in sc up my ass. I prefer a
Hell my G6 is just fine. Not into cars.Reply Like 3 replies
helga
helga40 minutes ago
It's a great care, but if you decide to drive at 140 mph on a rainy road. One of your business partners did a flying dive over a highway bridge under these conditions. But a bit more metal would not have made a difference. But I'd still prefer a Ferrari - heck, I forgot to buy a lottery ticket.
helga
helga40 minutes ago
car
Dave
Dave 29 minutes ago
G6 as in Lear jet or Pontiac? My you are funny. Lol
Shannon
Shannon43 minutes ago
LOL Helga, I take my broom everywhere and Jesus does not complain. Glad I was able to teach you one thing. BOOK em Danno!
Reply Like 1 reply
helga
helga34 minutes ago
Just got a booking for next Sunday, third visit of the same guest. At least the function works, even if it looks like a free week till then. Not even an electric Autolib car this week - they rent them by the hour, self service, size like a Smart car. I'm off to bed and will count lottery millions in my dreams.