Post by High Priestess on Dec 11, 2015 2:54:56 GMT
Patricia shared Dec 10 2015
A salutary lesson!
I am on my third guest experience - so comparatively ignorant. The first two were just what I expected but the third made me uneasy from the beginning. On the last day of his stay, despite knowing that he should leave at 10.a.m he refused to pack and leave until I texted that I was calling the police. By this time, I was trembling behind locked doors. He had become extremely aggressive and bullying. He left - but the saga does not end. He has crowded a piano and a keyboard into one of my rooms. My new guests who arrived the day following his departure are entitled to that room - but they cannot use it. And, the long and the short of it is: I cannot do much about it but allow him free storage until he sees fit to remove these items. What did I learn from this? That I should have made a copy of his identity documents on the day of his arrival. All I have is a mobile number. I have spoken to the police - who say I should have called on the day he was threatening and aggressive but without more details on his identity they can do very little. So: always get some ID. I would add that Airbnb are sympathetic but not very active!
helga
If he has checked out and you did not sign a storage agreement, he has effectively left abandoned goods behind. A piano, that's great. Probably a airbnb première. I would open a claim via resolution center for the costs of removal of the items. Then I would send him a text on the mobile number to check his mails asap as you will discard his items. Then you write him on the message thread that you ask him to remove his things and that either he pays removal or else you consider he did not check out and has to pay double rate as per airbnb terms. If you have a caution, you can ask a second had shop to take them and get the transport fee from the caution. If the sell, you can always credit him. Otherwise, after due warning, you can donate them. If they are in bad shape, you can have them picked up for disposal and claim that fee via the resolution center. Or you create a new listing of a room with piano ;-)
helga
Besides, how come he could bring in a piano??
helga
Deanna, you should add that lesson to your New House Rules for the clueless: No deliveries of pianos! It made me think of an anecdote from an Austrian author, maybe Heimito von Doderer, but I'm not sure. To play a prank on someone, they order deliveries of concert pianos from every piano builder in town - in Vienna around 1900 there were lots of them. The huge concert pianos don't pass easily even in large stair cases and soon the hallway and all the stairs up to the second floor are full of delivery men with their pianos, all quarreling, stuck in the staircase and everyone trying to deliver his piano first.
Jeannette
This takes the cake.
Rose
Unbelievable really. I mean how do people get up every day & survive. It's beyond words.
Raymond & Elaine
What ? You let him bring a piano into your home? I bet even Deborah doesn't have this in her house rules!
Deborah
You're right Elaine, I don't have "no pianos may be brought into my house" in my yellow pages book of house rules! What was I thinking...not imaginative enough I guess. And yes Helga I will definitely save this story of Patricia's, as it is exceptionally unique!!
helga
No, but Deborah should add it to her encyclopedia of hosting rules and lessons. Patricia, you should let her copy it to global hosting, where she saves our funny stories and the educative ones: globalhosting.freeforums.net
Rose
What??! This doesn't sound right. If he was extremely aggressive & bullying and would not leave your home why didn't you call the police to have him removed? The guy scares you in your own home & you don't call the police? I don't understand this behavior at all. Did you call Airbnb? The guy got the piano in the door which means you can get the piano out? It went in it can come out. Put it outside. Not only did he bully you, now you allow him to leave his sh** there also? Geez get a back bone. Throw it out. Your expected guests can't use the room? OMG.
"And, the long and the short of it is: I cannot do much about it but allow him free storage until he sees fit to remove these items". You seem like a walking victim.
Rhonda
This girlie is very familiar with the Abandonment laws, it would be required that she store stuff with full inventory for 90 days or whatever the law is in the correct area before you can dispose of property. I have walked this road a few times. Garbage, anything, not the homeowners choice to choose what is or isn't what we would consider garbage. I pray an airbnb guest would move a really nice piano into my house and leave it.
Rose
How long does a guest need to stay for him to have abandonment laws enforced on the guests' behalf? If I stay at a hotel for a week, they aren't storing my stuff.
Deborah
Anything any guest or tenant leaves behind, the property owner is supposed to "safeguard" for a certain period of time (laws vary as to how long -- in my state it is only 15 days), but at the same time, at least in the USA (not sure about UK) the property owner is definitely allowed to charge storage fees for such storage. If the piano is taking up the entire room and not allowing anyone else to rent the room, then in my state, the property owner could fairly charge the normal daily rent for the room, as a storage fee. So if for instance the room was rented to guests for $100 a night, then the storage fee cost to the guest who left the piano, is $100 a day until he removes it. Opinions vary on whether you have to give the property back to the person if they don't pay the storage fees. I have done property management work for a landlord friend, and when the tenants she evicted left things behind, she would not return their property to them until they paid. One of them refused to pay for his things, so upon the expiration of the 15 days she was required to store his things, she had all his property taken to the dump and disposed of, except for things which she wanted to keep, and a couple of his things she sold. I would suggest you definitely charge him storage fees if you are able to do so!!
A salutary lesson!
I am on my third guest experience - so comparatively ignorant. The first two were just what I expected but the third made me uneasy from the beginning. On the last day of his stay, despite knowing that he should leave at 10.a.m he refused to pack and leave until I texted that I was calling the police. By this time, I was trembling behind locked doors. He had become extremely aggressive and bullying. He left - but the saga does not end. He has crowded a piano and a keyboard into one of my rooms. My new guests who arrived the day following his departure are entitled to that room - but they cannot use it. And, the long and the short of it is: I cannot do much about it but allow him free storage until he sees fit to remove these items. What did I learn from this? That I should have made a copy of his identity documents on the day of his arrival. All I have is a mobile number. I have spoken to the police - who say I should have called on the day he was threatening and aggressive but without more details on his identity they can do very little. So: always get some ID. I would add that Airbnb are sympathetic but not very active!
helga
If he has checked out and you did not sign a storage agreement, he has effectively left abandoned goods behind. A piano, that's great. Probably a airbnb première. I would open a claim via resolution center for the costs of removal of the items. Then I would send him a text on the mobile number to check his mails asap as you will discard his items. Then you write him on the message thread that you ask him to remove his things and that either he pays removal or else you consider he did not check out and has to pay double rate as per airbnb terms. If you have a caution, you can ask a second had shop to take them and get the transport fee from the caution. If the sell, you can always credit him. Otherwise, after due warning, you can donate them. If they are in bad shape, you can have them picked up for disposal and claim that fee via the resolution center. Or you create a new listing of a room with piano ;-)
helga
Besides, how come he could bring in a piano??
helga
Deanna, you should add that lesson to your New House Rules for the clueless: No deliveries of pianos! It made me think of an anecdote from an Austrian author, maybe Heimito von Doderer, but I'm not sure. To play a prank on someone, they order deliveries of concert pianos from every piano builder in town - in Vienna around 1900 there were lots of them. The huge concert pianos don't pass easily even in large stair cases and soon the hallway and all the stairs up to the second floor are full of delivery men with their pianos, all quarreling, stuck in the staircase and everyone trying to deliver his piano first.
Jeannette
This takes the cake.
Rose
Unbelievable really. I mean how do people get up every day & survive. It's beyond words.
Raymond & Elaine
What ? You let him bring a piano into your home? I bet even Deborah doesn't have this in her house rules!
Deborah
You're right Elaine, I don't have "no pianos may be brought into my house" in my yellow pages book of house rules! What was I thinking...not imaginative enough I guess. And yes Helga I will definitely save this story of Patricia's, as it is exceptionally unique!!
helga
No, but Deborah should add it to her encyclopedia of hosting rules and lessons. Patricia, you should let her copy it to global hosting, where she saves our funny stories and the educative ones: globalhosting.freeforums.net
Rose
What??! This doesn't sound right. If he was extremely aggressive & bullying and would not leave your home why didn't you call the police to have him removed? The guy scares you in your own home & you don't call the police? I don't understand this behavior at all. Did you call Airbnb? The guy got the piano in the door which means you can get the piano out? It went in it can come out. Put it outside. Not only did he bully you, now you allow him to leave his sh** there also? Geez get a back bone. Throw it out. Your expected guests can't use the room? OMG.
"And, the long and the short of it is: I cannot do much about it but allow him free storage until he sees fit to remove these items". You seem like a walking victim.
Rhonda
This girlie is very familiar with the Abandonment laws, it would be required that she store stuff with full inventory for 90 days or whatever the law is in the correct area before you can dispose of property. I have walked this road a few times. Garbage, anything, not the homeowners choice to choose what is or isn't what we would consider garbage. I pray an airbnb guest would move a really nice piano into my house and leave it.
Rose
How long does a guest need to stay for him to have abandonment laws enforced on the guests' behalf? If I stay at a hotel for a week, they aren't storing my stuff.
Deborah
Anything any guest or tenant leaves behind, the property owner is supposed to "safeguard" for a certain period of time (laws vary as to how long -- in my state it is only 15 days), but at the same time, at least in the USA (not sure about UK) the property owner is definitely allowed to charge storage fees for such storage. If the piano is taking up the entire room and not allowing anyone else to rent the room, then in my state, the property owner could fairly charge the normal daily rent for the room, as a storage fee. So if for instance the room was rented to guests for $100 a night, then the storage fee cost to the guest who left the piano, is $100 a day until he removes it. Opinions vary on whether you have to give the property back to the person if they don't pay the storage fees. I have done property management work for a landlord friend, and when the tenants she evicted left things behind, she would not return their property to them until they paid. One of them refused to pay for his things, so upon the expiration of the 15 days she was required to store his things, she had all his property taken to the dump and disposed of, except for things which she wanted to keep, and a couple of his things she sold. I would suggest you definitely charge him storage fees if you are able to do so!!